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Food Service Team Leader

Nottingham University Hospitals NHS Trust

Nottingham

On-site

GBP 26,000 - 30,000

Full time

2 days ago
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Job summary

Join a dynamic team at a leading healthcare provider where you will oversee the Food Service team, ensuring high standards of food safety and quality. In this vital role, you will manage staff, implement food safety protocols, and contribute to delivering exceptional service to patients. This position offers a unique opportunity to make a significant impact in a fast-paced environment while supporting the health and wellbeing of the community. With a commitment to diversity and professional development, this role is perfect for those looking to grow their career in healthcare.

Qualifications

  • Essential experience in managing a large staff team and knowledge of food safety legislation.
  • Proficient in communication and ability to provide training to staff.

Responsibilities

  • Supervise food service operations and ensure staff are adequately scheduled.
  • Maintain high standards of food safety and cleanliness in catering kitchens.

Skills

Staff Management
Food Safety Knowledge
Communication Skills
Negotiation Skills
HACCP Experience

Education

Food Safety Level 3 Certificate
Vocational Qualification Level 3

Tools

Digital Staff Time and Attendance System

Job description

Job Summary

The post holder will work as a member of the Food Service team and will be responsible for providing the day to day operational supervision of a large number of Food Service Assistants (FSA) split across a large site, thus ensuring the promotion of a high quality food and beverage operation for our patients.

The post holder will report to the Assistant Facilities Manager (AFM) for the respective zone and will support the department in delivery of all types of food in an ever-changing NHS landscape.

The post holder will be responsible for maintaining a high standard of food safety and cleanliness in all ward catering kitchens and ensuring the service of all types of food is provided to the expected standards required of the department.

The post holder will be responsible for ensuring all areas of Food Services are staffed to the agreed levels and that the Trust Food Safety Management System is implemented and maintained.

The post holder will be based at City Campus, however cross site working may be required.

The post holder will support both the Facilities Manager (FM) and AFM in implementing additional changes within the service, on a day to day basis, as an example but not limited to enacting the food service business continuity plan.

The post holder will be responsible for the day to day staff rotas, ensuring all areas within food services are staffed to the agreed levels ensuring we can continue to meet the needs of the service.

Main duties of the job

To provide first line management supervision of the food services team as part of the zonal structure for food services.

The post holder will ensure that sufficient staff are on shift to deliver the agreed level of service to all areas within specified zones.

The post holder will also carry out audits, monitor standards, develop action plans and track progress as required.

The post holder will also be responsible for undertaking the appraisals of their teams and ensuring mandatory training is completed.

About Us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Date posted

11 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-7069607-A

Job locations

City

HUCKNALL ROAD

NOTTINGHAM

NG5 1PB

Job Description

Responsibilities

Please ensure that you familiarise yourself with the attached Job Description and Person Specification for detailed information.

Qualifications

Training & Qualifications Essential

  1. Food Safety Level 3 Certificate
  2. Professional knowledge acquired through vocational qualification level 3, City and Guilds or equivalent plus additional knowledge acquired through training and experience to diploma or equivalent level
  3. Knowledge of work procedures, practices and equipment for a cleaning service
  4. Basic computer skills

Desirable

  1. Evidence of personal development in previous employment
  2. Knowledge of audits and surveys
  3. Experience of following and implementing food service related elements of a food safety management service inclusive of HACCP
  4. Food Safety Allergen Training as provided by Food Standards Agency

Experience Essential

  1. Experience of managing a large number of staff
  2. Extensive knowledge of Food Safety Legislation
  3. Experience of Allergens and Therapeutic diets
  4. Experience of working with HACCP system

Desirable

  1. Trust Food Safety Management Policy
  2. Knowledge of the Trust Infection Prevention Control policy
  3. Experience of using a digital staff time and attendance system or equivalent

Communication & relationship Essential

  1. Ability to receive and provide routine information both orally and in writing to colleagues, patients and clients
  2. Ability to communicate effectively where there may be barriers to understanding
  3. Negotiating and influencing skills

Desirable

  1. Experience in working in a customer services role
  2. Ability to deliver training to staff members

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

City

HUCKNALL ROAD

NOTTINGHAM

NG5 1PB

Employer's website

https://www.nuh.nhs.uk/

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