Food Safety Manager, EMEA

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Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction:
At TikTok, our commitment to fostering a safe, healthy, and sustainable workplace transcends borders. The Food and Beverage team promotes best practices and supports the business by elevating and creating unique employee and client food and beverage experiences. Our team focuses on implementing industry knowledge across our global portfolio, providing special food and beverage opportunities, creating leading operating standards and deploying innovative ideas that engage our team.

The ideal candidate will develop regional food safety strategy, policy and processes, ensuring compliance and driving safety excellence at all levels of the organisation. This role requires the ability to perform in a fast-paced environment, to effectively manage multiple projects simultaneously, and to have experience in the development and implementation of large-scale safety programs with innovation and forward thinking analytics.

Key Responsibilities:

1. Manage the regional food safety program, development and implementation.
2. Identify and ensure food safety regulatory compliance across the region.
3. Implement and evolve risk management controls & procedures for food operations.
4. Develop and direct the implementation of the regional audit & inspection program.
5. Create and operationalize the regional food safety training program & guidance mechanisms.
6. Partner with internal and external stakeholders ensuring adherence to food safety standards.
7. Design, track & present SOPs and KPIs to monitor program effectiveness and performance.
8. Accelerate and drive innovative, forward-thinking programs and guidelines for new sites and changing food delivery models.
9. Conduct investigations and root cause analysis together with the EHS team for food safety incidents. Mitigate with corrective and preventive actions.
10. Manage relationships with regulatory agencies and third parties as required.
11. Embed current, forward-thinking, and innovative industry trends, regulations, and practices into data-driven insights, analytics and program enhancements.

Qualifications

Minimum Qualifications:
- Bachelor's degree in food science, Microbiology, or a related field.
- Extensive food safety and quality assurance experience with at least 5 years of experience preferably across various cities/countries in the region.
- Extensive knowledge of food safety regulatory frameworks and compliance.
- Certified in HACCP or other relevant food safety management programs.
- Auditing, inspection and continuous improvement skills and experience.
- Strong stakeholder, analytical, project, vendor and product management skills.
- Attention to detail with strong oral/written communication and presentation skills.

Preferred Qualifications:
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Experience developing and implementing food safety management systems and quality assurance tools.
- History of working within large-scale international businesses.
- Strong analytical, problem solving and data analysis with insight skills.
- Certified ISO 22000 Lead Auditor.
- Able to travel internationally.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.