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Food Quality Systems Technologist

Riverway Foods

Harlow

On-site

GBP 35,000

Full time

17 days ago

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Job summary

An established industry player is seeking a Quality Systems Technologist to join their Technical Team. This role involves managing customer and supplier data, handling quality complaints, and supporting audits to ensure compliance with industry standards. The ideal candidate will possess strong technical knowledge, particularly in HACCP, and have effective problem-solving and communication skills. With a commitment to quality and continuous improvement, this position offers a unique opportunity to contribute to the success of a leading food manufacturer while enjoying a supportive work environment and competitive benefits.

Benefits

33 days of holiday including bank holidays
Option to buy up to 5 extra days
Access to GroceryAid
Colleague discounts

Qualifications

  • High standard of technical knowledge, including HACCP.
  • Internal auditing experience essential for quality assurance.

Responsibilities

  • Manage customer and supplier data, including audits and specifications.
  • Investigate quality complaints and communicate corrective actions.
  • Assist with second and third-party audits of the sites.

Skills

Effective planning and organisation
Positive communication skills
Problem-solving skills
Technical knowledge including HACCP
Internal auditing experience
IT & Systems knowledge
Knowledge of UK/EU legislative requirements
Understanding of industry standards

Education

Degree in Food Science or related field

Tools

Quality Management Systems (QMS)
HACCP systems

Job description

Harlow

Salary up to £35,000

Hours 07:00 to 16:00

The Crosby family's passion for quality has been at the heart of Riverway Foods since they founded the company in 1971. Part of the CPC Foods Group since 2018, Riverway Foods continues to craft the best-tasting sausages in Britain. Using only high-welfare pork from British farms, you’ll find us in supermarkets, including Aldi and Tesco.


There is an opportunity to join our growing Technical Team as a Quality Systems Technologist. In this role, you will support the Technical Department in the management of customer and supplier data, including audits, approval documentation, specifications, and key quality assurance information management systems.


You will also manage the quality complaints process, which includes feeding back to site process teams, and will also support and take an active role in technical project work.


Main Duties Will Include

  • Completing relevant data analysis and reporting that analysis to the relevant departments
  • Investigating and responding to lower tier complaints and to communicate corrective actions, in conjunction with the QA team, to the relevant site team(s)
  • Completing customer SAQs and QASs
  • Assisting/supporting the department with second and third-party audits of the sites
  • Conducting internal audits, as assigned
  • Attending relevant meetings and recording/distributing minutes
  • Assisting the department in the maintenance of relevant QMS/HMS systems, where required
  • Conducting traces and mass balances, as assigned
  • Driving continued improvement at site
  • Undertaking and completing any reasonable requests from the Head of Technical

Our Ideal Candidate

  • Effective planning and organisation skills, with the ability to prioritise
  • Positive and effective communication skills, both verbal and written
  • Able to work in an accurate/logical/methodical manner
  • Effective problem-solving and analytical skills
  • Continually challenges/drives standards
  • High standard of technical knowledge, including HACCP
  • Good working knowledge of UK/EU legislative requirements in food manufacturing
  • Good understanding of industry standards and customer codes of practice
  • Internal auditing experience essential
  • Excellent IT & Systems knowledge essential
  • Experience in food manufacturing desired
  • Working with and understanding BRC

What We Can Offer You

  • Salary up to £35,000
  • 33 days of holiday including bank holidays, with an option to buy up to 5 extra days
  • Access to GroceryAid, which provides emotional, practical and financial support
  • Benefits and recognition hub - including amazing colleague discounts
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