Food Hygiene Supervisor (UK)

About Premium Plaza Group (PPG)

Together, We Make Travel Better.

As the global leader in airport hospitality, we have revolutionized the airport experience to meet travelers’ needs, before they have even arrived. Our multiple award-winning, integrated, 360° airport services are a guiding light for those seeking to simplify, empower their journey, and enrich their airport experience.

In Plaza Premium Group, you will work with colleagues from all parts of the world for a truly global experience. To be a part of the #PPGFamily, you do not need to be from this industry, but you do need to be passionate.

Our promise to you:

- We will respect and value your background and perspectives

- We will work together with integrity

- We will share our incredible pride for our job, company and industry

What we ask of you:

- Bring passion to all that you do

- Listen, move fast and think innovatively

- Speak up, have ideas and share them

- Believe in customer service, and treating every person with kindness

Who are we:

Plaza Premium Group is found where travellers’ paths cross. We were established in Hong Kong in 1998 by Founder and CEO, Song Hoi-see. He understood the value of an airport lounge and felt that the experience should not be limited to a closed-circuit group of travellers by introducing the world’s first independent airport lounge concept. Today, we operate the world’s largest network of international airport lounges and award-winning airport hospitality experiences and passenger service solutions. We have the power and experience to make every airport travel experience memorable for your brand and business.

From the joy of arrival to the wave of goodbye, we’ll light the way.

JOB RESPONSIBILITIES

• Create SOPs for Food Safety Management in accordance with ISO 22000
• Closely liaise with all support departments and implement the SOPs by mentoring, training, and evaluating the colleagues
• Lead internal and coordinate external audits to ensure highest scores
• Responsible to establish audit requirements to ensure compliance with ISO 22000
• Lead risk assessment, gap analysis and Risk management
• Ownership of Hygiene Operating Manual and other relevant documentation.
• Responsible for the Food Safety Management System [FSMS] program/s
• Build a positive Food Safety, health, and Hygiene culture across the business units
• Identify and analyses potential hazards and risk areas using ISO 22000 and HACCP methodology
• Act as a liaison and advisor with relevant departments and external parties where necessary
• Support relevant sites with HACCP accreditation
• Streamline online training requirements including visitation audits.
• Understanding of stakeholder management and risk management.
• Assist and develops corrective actions and compliance by working with business units as necessary
• Work on development of materials, learning aids & ensuring training is recorded per L&D standards.
• Prepare documentation to support quality audits for ISO or HACCP
• Identify and report structural deficiencies in the food operation related to food safety and Hygiene
• Manage and maintain an effective pest management system.
• Manage and review food complaints effectively
• Lead the Preventive Maintenance schedules with facilities management in charge

JOB REQUIREMENTS

• Minimum 10 years’ management experience in an international chain hotel or Airline Food Catering industry at Manager level
• Master’s in microbiology or related field
• Hold certifications or accreditation for UK.
• Experienced in ISO 22000, the internationally recognized standard that combines the ISO9001 approach to food safety management and HACCP for the assurance of food safety at all levels.
• Pre-Opening or new project management experience.
• Bachelor’s degree in food science and/or Food Technology
• Understanding of HACCP qualification and HAACP experience from implementation to execution
• Possess good online training, on the job training and coaching skills
• Knowledge in Continuous Improvement (CI) initiatives
• Proficient in Microsoft Word and Excel. Strong analytical & data-driven mindset
• Is good at establishing directions; setting goals, lays out work in a well-planned and organized manner; maintains two-way dialogue with colleagues on work and result orientated.