Food and Beverage Supervisor

Are you passionate about delivering exceptional guest experiences in the vibrant world of hospitality? We're thrilled to offer an exciting opportunity for a Food and Beverage Supervisor to become a key member of our highly successful team at the prestigious Dorset Square Hotel.

Role Overview:

As a Food and Beverage Supervisor, you'll play a pivotal role in ensuring the smooth and seamless operation of our restaurant and bar. Collaborating closely with senior management and our dedicated team, your primary focus will be to exceed guest expectations by delivering outstanding customer service with finesse and flair.

Responsibilities:

1. Oversee the day-to-day management and operations of the restaurant and bar
2. Foster strong and professional relationships with our valued guests
3. Address guest concerns effectively, liaising with the management team as needed
4. Ensure compliance with all relevant regulations and standards
5. Collaborate closely with the management team to maintain high service standards
6. Conduct informative daily briefings to keep the team aligned and motivated
7. Champion staff retention initiatives to nurture a positive work environment

What you need:

1. Previous experience as a Restaurant or F&B supervisor in a fast-paced, luxury venue
2. Genuine passion for Food and Beverage, with extensive knowledge of quality products and ingredients
3. Strong understanding of market trends and competitors
4. Proven ability to lead, motivate, and develop a team to achieve excellence
5. Exceptional communication skills and keen attention to detail

What We Offer:

1. Competitive salary plus service charge to be discussed at the venue
2. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before payday, benefit from everyday savings and real-time financial coaching.
3. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
4. Discounted cinema tickets, gym membership, travel, retailers, and restaurants
5. Complimentary meals on shift
6. Referral bonus scheme for recommending top talent
7. Flexible scheduling without split shifts
8. Dry cleaning service for work attire and discounted personal dry cleaning
9. Enhanced holiday allowance based on length of service
10. Season ticket loan for convenient commuting
11. Ongoing training, professional development, and fully funded English lessons
12. Regular social events, team activities, and fitness sessions
13. Benefits like cycle to work scheme and annual long service awards
14. One allocated paid day per year for volunteering work
15. Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
16. And much more!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Times Best Places to Work 2024
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2024
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
• Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team!

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.