Food and Beverage Manager

Kohler Co.; ST Andrews; On-site; GBP 52,000 - 56,000

Job description

About Us

At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.

Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.

Why Join Our Team?

With an exciting interior renovation of our flagship restaurant and bar currently underway, there’s never been a more exciting time to join the F&B Management team in the role of Food & Beverage Manager at the Old Course Hotel, Golf Resort & Spa.

Our celebrated Road Hole Restaurant and Road Hole Bar will reopen this spring, featuring a sophisticated new design created to highlight outstanding quality, comfort and local craftsmanship, while ensuring the iconic views over the world’s most famous golf course remain the focal point.

The renovation embodies the hotel's commitment to thoughtful evolution while honouring its reputation for impeccable service and elevated cuisine. We are dedicated to offering our guests a five-star experience throughout our F&B offerings, which also include our modern seafood bar and grill, the Swilcan Loft; traditional pub Hams Hame and the famous Jigger Inn.

About the role

At the Old Course Hotel, we are dedicated to providing our guests with exceptional dining and bar experiences and as we continue to grow, we are seeking a passionate and experienced Food & Beverage Manager to lead our team to ensure the highest level of service and quality.

We are looking for a proactive and motivated Food and Beverage Manager to oversee the day-to-day operations of our restaurants and bars, reporting directly into our Food and Beverage Director. The ideal candidate will be responsible for optimising operations, maintaining high-quality standards, and ensuring guest satisfaction throughout our Road Hole Bar and Restaurant, Swilcan Loft, Roof – Terrace, Breakfast & In-Room Dining offerings and Conference and Events.

Key Responsibilities

1. Lead, motivate and train the F&B team to deliver exceptional guest service.
2. Our “HOME” (Heart, One Team, Making Memories and Empower) Core Values leader.
3. Oversee daily operation of all food and beverage services, ensuring consistency and quality.
4. Handle guest enquiries, feedback and complaints professionally and promptly.
5. Maintain compliance with health and safety regulations, ensuring all associates follow correct procedures.
6. Monitor the performance of the team and provide regular coaching and evaluations.
7. Manage inventory, ordering and financial goals for food and beverage.
8. Ensure cleanliness of the restaurants and bars still room areas before, during and after service and are in accordance with the hotel’s standards of practice.
9. Ensure payroll expense conforms to departmental budgets, and schedules are properly aligned with levels of hotel activity.
10. Review financial reports and statements to determine how Food and Beverage is performing against budget.
11. Coach associates to promote and maintain a high level of guest service in line with LQA, Visit Scotland, AA and Guest Experience goals.
12. Responsible for implementing beverage, food menus, wine lists, special promotions with proper cost calculations and ensure in cooperation with the Purchasing Manager and F&B director, items are available anytime and of the highest quality.
13. Monitor and maintain the productivity level of associates.
14. Create and nurture a property environment that emphasises motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
15. Responsible to follow-through on any other reasonable duties as assigned by the Director of food and beverage.

The ideal candidate

To be successful in this position you will have:

1. Degree in Food Service Management, Hospitality Management, Business Management or related (Desirable).
2. 2 years’ experience in a professional food and beverage and culinary environment.
3. Strong people leadership experience.
4. WSET level 2 or above.
5. Financial acumen.
6. Expert with food safety regulations and culinary practices as well as the Licensing Scotland Act.
7. Exceptional communication skills, both verbal and written, with a focus on guest experience interactions.
8. Ability to work under pressure in a fast-paced & agile environment while maintaining attention to detail.
9. A proactive approach to problem-solving with strong organisational skills.

Hours

Full time, 40 hours over 5/7 days per week as per the needs of the operation.

Remuneration

£52,000 to £56,000 gross per annum depending on experience. This is based on competitor analysis for the role.

Benefits

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary and excellent contractual and in your pocket benefits. More details will be provided upon application.

Job Type

Permanent