Food and Beverage Manager

Job Description - Food and Beverage Manager (HOT0B36J)

Work Locations:

Hilton Reading Hotel
Drake Way
Reading RG2 0GQ

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. Here it’s all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career. Here, we’re committed to delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking.

A WORLD OF REWARDS

• Salary: £35,000 plus MIC Bonus
• Uniform provided
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development: programmes designed to support you at every step of your career
• A chance to make a difference: through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Guest Experience Day: after successfully passing probation
• Modern and inclusive: Team Member’s areas

What will I be doing?

• Manage all Food and Beverage Outlet & Conference and Banqueting operations
• Maintain exceptional levels of customer service
• Ensure compliance with brand standards
• Recruit, manage, train and develop the Food and Beverage team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Carry out annual and mid-year appraisals with Managers under your responsibility
• Be environmentally aware
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

• Management Food and Beverage experience
• Able to meet financial targets
• Ability to work under pressure
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Passion for delivering exceptional levels of guest service

EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.