Food and Beverage Assistant/Team Leader

Haddenham Garden Centre; Haddenham; On-site; GBP 60,000 - 80,000

Job description

Your local, family-run, independent garden centre, restaurant and shop.

Haddenham Garden Centre is a family owned business which has been established for over 45 years. Our busy restaurant, which offers great food and friendly service, is looking for experienced Food and Beverage Assistants who would be willing to step up into the position of Team Leader for some of their shifts.

The position will consist of working an average of 24 hours a week including alternate weekends.

The hours are as follows:

1. Food and Beverage Assistant - 16 hours per week, 11am-3pm, Tuesday-Friday.
2. Team Leader - 16 hours every other weekend, 9am-5pm, Saturday and Sunday.

As a Food and Beverage Assistant, you will help us deliver outstanding front of house service, ensuring that every customer leaves our restaurant wanting to return. The main responsibilities of the role will include:

• Greeting and seating customers
• Cleaning and resetting tables
• Taking and serving orders of food and drink
• Operating our till system and processing customer payments

When working in the position of Team Leader, the additional responsibilities would include:

• Working with the Restaurant Manager to ensure that all daily staffing plans are completed
• Setting standards of excellent customer service, leading by example and motivating the team to put the customer first at all times
• Supporting all team members, as required, with resolving customer complaints
• Setting up the bar and dining area (including waiting stations) to the correct standards and maintaining those standards at all times
• Ensuring all Safer Food Better Systems procedures are monitored and adhered to in the Front of House at all times

An additional payment would be made for Team Leader shifts.

Previous experience of working in a Front of House or Barista position within a busy, fast-paced restaurant or high-volume coffee outlet is essential for this role.

Benefits of the role include:

• Share of gratuities on top of your regular salary
• Attractive staff discounts after completion of probationary period
• Free on-site parking
• Staff Uniform
• Sociable daytime hours with no split shifts

If you feel you are the right candidate, we would love to hear from you. Please email your CV and a short covering letter to Jay Holah: [e-mail].

We’re sorry but it is not possible for us to respond to applicants who are not successful.

Opening Hours:

Restaurant
Mon - Sat: 9:00am – 4:30pm
Sunday: 9:30am – 4:00pm