FOH General Assistant (Seasonal) / Stunning Coastal Location

Porth Tocyn Hotel; Pwllheli; On-site; GBP 60,000 - 80,000

Job description

General Assistants Wanted for the 2025 Season! Join the Porth Tocyn Hotel Team

Location: Abersoch, North Wales
Season: April 4th – End of October
Pay: £10.20 - £12.25 per hour + tips & holiday pay
Accommodation & Meals: Available for just £6.50/day
Contract Length: 7 months / full or part time (with potential for future seasons)
Hours: Avg. 35+ hours/week (more in peak season)

Looking for a Seasonal Adventure? Work, Save & Enjoy Coastal Life!

Porth Tocyn Hotel, a family-run gem on the stunning Llŷn Peninsula, is hiring enthusiastic General Assistants for our 77th season! Whether you're looking to gain experience, save up for travels, or spend a season by the sea, this is a fantastic opportunity.

Why Join Us?

Work & Live by the Coast – Enjoy breathtaking views, outdoor adventures, and a lively team atmosphere.
Accommodation & Meals Available – Save money while working in a fun and supportive environment.
Full Training Provided – No experience? We’ll teach you everything you need to know.
Great Pay & Perks – Competitive hourly rates, shared tips, and opportunities for performance bonuses.
Future Opportunities – Reliable, hardworking team members will be guaranteed a role in 2026!
Social Perks – Enjoy team events, parties, and the chance to meet like-minded people.

Your Role as a General Assistant

A varied, hands-on role where you’ll support different areas of the hotel, including:
Restaurant & Bar Service – Taking orders, serving food & drinks, and creating a warm dining experience.
Housekeeping – Ensuring rooms and communal areas are clean and welcoming.
Reception & Guest Services – Checking guests in/out and assisting with inquiries.
Kitchen & Porter Duties – Supporting the kitchen team as needed. (optional additional)

What We’re Looking For

We’re after friendly, hardworking, and proactive individuals who thrive in a team environment. Experience in hospitality is a plus, but not essential – a great attitude is what matters most!

You should be:

Committed to delivering high levels of customer service.
Reliable, motivated, and eager to learn.
A team player with strong communication skills.
Adaptable to different roles and tasks.
Ready to embrace the fun and fast pace of the season!

Hours & Working Patterns

We operate on a shift system, including:

• Morning shift
• Housekeeping shift
• Afternoon shift
• Evening shift

Most roles will involve working two shifts per day, including split shifts. Hours will vary based on demand, averaging 35+ hours per week across the season (with increased hours in peak season).

Days Off: These will vary weekly, but we aim to accommodate requests with notice. Weekends and bank holidays are our busiest times, so availability is essential.

Perks & Benefits

• Accommodation Available – Stay in our staff cottage right behind the hotel (single occupancy rooms) - £6.50/day offset.
• Two Meals a Day – Breakfast and dinner included in the £6.50/day offset.
• Team Events & Activities – Enjoy a vibrant team environment with regular social events.
• Tips & Bonuses – All tips go directly to the staff and are pooled based on hours worked. Management never get involved in staff tips.
• Coastal Lifestyle – Make the most of North Wales’ outdoor activities, from surfing to hiking.
• Future Employment – Prove yourself this season, and we’ll guarantee a job for 2026!

Appearance & Uniform

We take pride in our presentation and ask all staff to follow a smart, professional dress code:

Front of House Staff:

Women – White long-sleeve blouse, black skirt (provided), flat black shoes.
Men – White or pale blue shirt, black/navy suit trousers or chinos, smart shoes, pastel tie (for dinner service).

Kitchen & Porter Staff: Smart casual – Clean jeans (no rips) and a plain t-shirt.

Ready to Join the Team? Apply Now!

If you’d love to spend the season working in a beautiful coastal location with a great team, we want to hear from you!

Apply by sending your CV and a short cover letter to [e-mail]

Job Types: Full-time, Part-time, Fixed term contract

Contract length: 7 months

Pay: £10.20-£12.50 per hour

Expected hours: 30 – 50 per week

Additional pay:

• Performance bonus
• Tips

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person