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FM Contracts Helpdesk Team Leader

Tech-People

Aylesbury

On-site

GBP 28,000 - 30,000

Full time

16 days ago

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Job summary

An established industry player is seeking a vibrant FM Contracts Helpdesk Team Leader to join their dynamic team near Aylesbury. In this role, you will support the Helpdesk Manager in scheduling and managing maintenance tasks, ensuring smooth operations within a facilities maintenance environment. Your proactive approach will be key in communicating with engineers and clients, while your administrative skills will help maintain essential records and reports. This position offers a competitive salary and a supportive work culture that values both hard work and fun, making it an exciting opportunity for those passionate about facilities management.

Benefits

23 days holiday plus bank holidays
Dynamic team environment
Competitive salary package

Qualifications

  • Experience in facilities maintenance and contract administration is essential.
  • Familiarity with E-Works or Job Logic systems is advantageous.

Responsibilities

  • Schedule PPMs and reactive works for engineers and manage purchase orders.
  • Perform contract administration duties and produce reports for clients.

Skills

Contract Administration
Data Entry
Communication Skills
Proactive Approach

Education

Experience in Facilities Maintenance
Experience in M&E or HVAC

Tools

E-Works
Job Logic
Microsoft Word
Microsoft Excel
Microsoft Outlook

Job description

FM Contracts Helpdesk Team Leader
A leading Facilities maintenance contractor specialising in providing full HVAC maintenance support, is looking for a bubbly FM Contracts Helpdesk Team Leader to work within a small, dynamic team with a work hard play hard mentality to be based near Aylesbury.

The FM Contracts Helpdesk Team Leader will support the Helpdesk Manager by scheduling PPM's and reactive works for the engineers, managing purchase orders, sales invoices, job sheets, works orders, WIP, and updating the asset management system: In-house system.

Responsibilities:

  1. Perform a wide variety of contract administration duties and produce reports for client meetings.
  2. Manage data entry onto their CAFM system, E-Works (soon to be changing to Job Logic).
  3. Use Word, Excel, and Outlook for various administrative tasks.
  4. Assist the contracts manager with all administration duties by being proactive in their approach.
  5. Communicate with engineers and clients on booking and following up reactive works, ensuring that the in-house system is up to date, as well as scheduling PPM's.

Salary and Benefits:

£28,000 - £30,000 basic + 23 days holiday plus bank holidays + package.

Minimum Requirements:

  1. Experience working within a facilities maintenance team.
  2. Experience in maintenance contracts administration within M&E, HVAC, or Facilities Maintenance.
  3. Ability to commute to Aylesbury.
  4. Experience with E-Works or Job Logic system would be an advantage.

Please contact Nikki from Tech-people on (phone number removed), the leading recruitment business and agency within construction and M&E.

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