FM Contracts Helpdesk Manager

FM Contracts Helpdesk Manager

A leading Facilities maintenance contractor specialising in providing full HVAC maintenance support, is looking for a bubbly FM Contracts Helpdesk Team Manager to work within a small, dynamic team with a work hard play hard mentality to be based near Aylesbury.

The FM Contracts Helpdesk Team Manager will be responsible for managing the team to schedule PPM's and reactive works for the engineers, raise purchase orders, sales invoices, job sheets, works orders, WIP, and updating the asset management system: In-house system.

Key Responsibilities:

1. Perform a wide variety of contract administration duties and produce reports for Client meetings.
2. Manage data entry onto their CAFM system, E-Works, and experience in implementing a new system will be required.
3. Use Word, Excel, and Outlook effectively.
4. Assist the contracts manager with all administration duties by being proactive in their approach.
5. Communicate with engineers and clients on booking and following up reactive works, ensuring that the in-house system is up to date as well as scheduling PPM's.

Salary: £38,000 - £42,000 basic + 23 days holiday plus bank holidays + package.

Minimum Requirements:

1. Experience working within a facilities maintenance team.
2. Experience in maintenance contracts administration within M&E, HVAC, or Facilities Maintenance.
3. Must live within commuting distance to Aylesbury.
4. Experience with E-Works or Job Logic system would be an advantage.

Please contact Nikki from Tech-people on (phone number removed), the leading recruitment business and agency within construction and M&E.