Floor Staff Supervisor

We are recruiting for an enthusiastic and
creative Floor Staff Supervisor to join our dynamic team for Nor’ Loft
Champagne lounge, the rooftop bar within Market Street hotel.

About Nor’ Loft:

Discover Edinburgh
from a uniquely new perspective and tap into the heart and soul of our city
centre location. Nestled in the border between the old and new town, the 7th
floor rooftop Nor’ Loft champagne lounge exudes character and style whilst
giving a nod to its historic, enchanting roots. Here, our guests are met with
exceptional flavours, engaging conversations and mingle amidst a truly stunning
backdrop of Edinburgh’s iconic skyline. The Nor’ Loft signature is Champagne,
understated yet sophisticated, where a tall glass is encouraged any day of the
week. A choice of small plates and light bites are available throughout the day
from our open kitchen, incorporating classic flavours with contemporary
imagination and the finest local ingredients.

About the Role:

You'll have a creative personality and an
abundance of positivity, and give a warm welcome to every guest. You’ll have
impeccable personal presentation standards, be team orientated, and have
excellent communication skills as you’ll be working closely with other
departments in the hotel.

This role will predominantly see you working
late and evening shifts and most weekends.

Key Responsibilities:

• As a senior member of the food and
  beverage team you’ll work closely with the Nor’ Loft Manager to drive
  continuous improvement.
• You’ll assist with people
  management, stock control, Alcohol Licence Compliance, and you’ll have the
  ability to train and develop your team.
• Actively set up, manage and oversee
  the daily operation of the Nor’ Loft.
• Your hands-on approach to guest
  excellence will be the driving force behind a positive and friendly guest
  experience.
• Champagne is our signature;
  however, we are passionate about all other beverages too, you must have a strong
  beverage knowledge, and be a key player in the development of our seasonal signature
  cocktails.
• Have a strong wine and cocktail
  knowledge you will inspire and lead the team by example to be passionate about
  everything food and beverage. You will drive for upsells of our small plates
  and drinks menu.
• Preparing daily briefings for both
  F&B and reception.
• Be able to work in all areas of
  Food and Beverage including bar, restaurant and managing small events.
• Assist with menu development.
• Assist with managing monthly stock
  control procedures.
• The ability to lead and develop
  your team through on-the-job training, motivation, and appraisals.
• Provide support to the Duty
  Management team.

Role Requirements:

• At least one year of experience,
  preferably in a supervisory role, working in a 4 or 5 star F&B environment
  is essential for this position.
• Excellent verbal and written
  communication skills.
• Must have a valid right to work in
  the United Kingdom.
• Flexibility is a must as you will
  be required to cover shifts over the weekends.
• Offer of employment is subject to
  satisfactory reference checks.

We offer:

We offer you the unique
opportunity to be instrumental in the running of our beautiful hotel and make a
big impact in our food and beverage operation.

• Friendly
  and supportive team environment.
• Competitive
  salary with additional staff tips.

Enhanced Benefits (Post-Probation):

• Complimentary
  overnight stay at Market Street Hotel for you and a guest.
• 25%
  discount at all Glendola Leisure venues.
• Friends
  & Family Discount available.
• Special
  recognition and rewards whenever your name is mentioned positively in
  reviews.
• Complimentary
  annual stay at any Carlton Hotel Collection property.
• Preferential
  rates at participating Design Hotels.

About Market Street hotel:

Market Street hotel features 98 urban boutique style rooms and suites, each is complete with thoughtful touches, designed to leave a lasting impression on today’s intrepid traveller.

A medley of bold design and distinct comfort, each room exudes calm and tranquillity coupled with a vibrant atmosphere. Modern and experiential yet simultaneously homely, Market Street hotel offers a unique oasis away from the hustle and bustle of city life whilst keeping its finger on the pulse of Edinburgh’s beating heart. The hotel is the first hotel in Scotland to be selected as a member of Design Hotels and is operated by the Carlton Hotel Collection.

Market Street hotel is owned and operated by Carlton Hotel Collection. A unique collection of hotels which provide luxury hotel accommodation as well as inspiring conference facilities throughout The Netherlands, The UK and Belgium. Each hotel has its own character and highly individual design. Rather than operating a “chain” of hotels, Carlton Hotel Collection clearly creates distinctive concepts, designed to be perfectly in sync with local markets and specific customs and requirements.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 02/04/2025 by TN United Kingdom