Floating Receptionist

One YMCA; Borehamwood; On-site; GBP 12,000 - 18,000

Job description

We are recruiting for a Floating Receptionist to join us on a part time basis.

Read the overview of this opportunity to understand what skills, including relevant soft skills and software package proficiencies, are required.

You will be supporting our Hertfordshire Family Centre Service which is made up of the Public Health Nursing Service (Health Visitors and School Nurses) and the Family Support Service. Our purpose is to support children and families to have the best start in life, develop well and thrive. We provide families with children aged up to 5 years with a wide range of services, information and support on key areas relating to family life.

This role involves providing receptionist support across two sites in Borehamwood and St Albans.

The Role

• As a Floating Receptionist/Administrator, you will undertake front of house responsibilities ensuring a first class warm and welcoming, professional service at all times, whilst maintaining discretion and confidentiality towards all visitors as well as supporting with administrative tasks.
• Responsibilities include greeting visitors, answering phone calls, managing schedules, handling administrative tasks, and ensuring smooth office operations.
• You should have strong organisational skills, and be able to keep up with new information and processes.
• You should have good communication skills, verbal, written and a good telephone manner.
• You will develop an understanding of the Service’s full offer to ensure families can be signposted and supported as appropriate.
• You will provide a wide range of additional administrative support as required including data entry and record keeping.
• You will provide support to the wider Family Centre Hub and locality team and organise events as required.
• You will support with the composing of letters, incoming and outgoing post, diary management and raising and processing purchase orders.
• Working hours will be flexible between 8am-6pm, Monday to Friday.

Responsibilities

• Level 2 Qualification in relevant field (Customer Service or Administration) is desirable.
• The role requires flexibility to float between the two locations as needed and you will need a valid UK driving licence and access to a car during working hours, willingness to travel to and work from different Centres and insurance that allows you to drive for business purposes.
• Strong communication and organisational skills are essential for this position.

We look forward to receiving your application!

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

This is a Part Time role.

Hours per week: 20

Working Pattern: To be agreed, but to include some 8am start and 6pm finish times.