Fleet Delivery Manager

ALSTOM Gruppe; Burton-on-Trent; On-site; GBP 75,000 - 80,000; Full time

Job description

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Fleet Delivery Manager

Date: 11 Apr 2025

Location: Burton On Trent, DBY, GB

Company: Alstom

Location: Central Rivers Depot, Barton On Trent

Appointment Basis: Permanent. 40 hours. Day shifts.

Apply by: 25th April

Salary + Benefits: £75k - £80k + benefits.

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Alstom is the UK & Ireland’s leading supplier of new trains and train services, and a leading signalling and rail infrastructure provider. Alstom has built, or is building, just under 40% of the UK mainline train fleet; as well as the entire fleets in service with London Underground and Dublin Luas. We provide the widest range of smart solutions in the rail market, from innovative high-speed rolling stock, metros and trams to maintenance, modernisation, infrastructure and signalling.

Your future role

We are seeking a Fleet Delivery Manager to oversee service delivery at Central Rivers Depot and associated outstations. You will ensure fleet availability, reliability, and performance targets are met while managing customer interfaces and acting as a key escalation point. Leading the Fleet Team, you will oversee maintenance schedules, wheel lathe operations, and contractual requirements, ensuring seamless service delivery. This role also includes budget responsibility and a strong focus on operational excellence.

We’ll look to you for:

1. Clear, strategic and deliverable planning to ensure customer expectations and contractual requirements are met for all fleets maintained at Central Rivers
2. Manage the maintenance schedules in accordance with the VMS and customer contracts
3. Management of outstations to ensure compliance to all contractual obligations are met.
4. Management of the interface and processes with the Non-Alstom Managed Outstations
5. Management and governance of the Fleet Budget (including outstations)
6. Manage all aspects of the Maintenance Plan, corrective activities and all other tasks on the fleet as required (Variation Orders, special checks, special investigations)
7. Communicate fleet availability, reliability and all other performance KPIs to internal and external customers using applicable methods (face to face, presentations, performance reports etc)
8. Ensure that fleet concessions are managed appropriately and that a safety-first approach is fostered
9. In collaboration with the Depot Production team, lead the prioritization of work at the Depot to meet train availability requirements.
10. React to train failures and infrastructure related issues in conjunction with the Operator to minimize the impact to availability and reliability.
11. Responsibility for the management of the Wheel Lathe, including managing customer contracts, planning and people
12. Develop and maintain a forward plan identifying risks and opportunities such that the availability target is consistently achieved
13. Responsibility for meeting APSYS targets for the Management and Fleet Management Metier
14. Coordinate accordingly with other departments and lead any recovery plans when customer expectations are not achieved.
15. Apply appropriate governance and input to the daily production and technical meetings
16. Lead the reliability growth to ensure a continuous improvement approach is utilized
17. Ensure defects are effectively managed against an agreed customer target.
18. Manage the day-to-day contact with the customer for operational related matters
19. Promote continuous improvement ways of working within the fleet team, ensuring robust processes are in place.
20. Minimize service disruption and manage the service delivery in accordance with contractual SQDC requirements.
21. Ensure compliance with EHS legal obligations, regulations, company policies, processes and initiatives
22. Bid support as required

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

1. HNC/HND in mechanical or electrical engineering or recognized equivalent experience
2. Experience in relevant roles, managing complex train maintenance operations across multiple sites
3. Experience in team management preferably within the maintenance environment
4. Demonstrable planning and execution/delivery experience
5. Able to work under pressure and within customer constraints
6. Experience working within a rolling stock maintenance environment
7. Working knowledge of quality and health & safety standards and systems
8. History of work in a process/production environment
9. Knowledge of rail industry IT systems, SAP

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

1. Enjoy stability, challenges and a long-term career free from boring daily routines
2. Collaborate with transverse teams and helpful colleagues
3. Contribute to innovative projects
4. Steer your career in whatever direction you choose across functions and countries
5. Benefit from our investment in your development, through award-winning learning
6. Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

What we offer

We offer a highly competitive remuneration package, 25 days annual leave, plus bank holidays, with the opportunity to buy or sell holiday. Contributed healthcare, life assurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.