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First & Business Travel Sales Consultant
Recruitment Avenue
London
On-site
GBP 30,000 - 50,000
Full time
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Job summary
An established industry player is seeking a First & Business Travel Sales Consultant to join their dynamic team in Central London. This role involves providing exceptional customer service while managing travel bookings and inquiries for clients. You will leverage your extensive knowledge of the travel industry and major CRS systems to ensure seamless travel experiences. If you are passionate about travel and have a knack for building client relationships, this opportunity is perfect for you. Join a forward-thinking company that values excellence and offers a collaborative work environment where your contributions will make a significant impact.
Qualifications
- Extensive experience in Business Travel or related industries.
- Exceptional customer service skills with a focus on client satisfaction.
Responsibilities
- Handle travel inquiries accurately and efficiently.
- Book flights and plan complex itineraries for clients.
Skills
Tools
Job description
Our client a leading independent Travel company with offices in Central London for a First & Business Travel Sales Consultant to service clients to the profit of the Company by always providing excellent customer service, building relationships, and ensuring the efficient processing of all bookings and queries received.
First & Business Travel Sales Consultant main tasks & responsibilities
- Ensure that all travel enquiries are dealt with accurately and efficiently.
- Booking flights to worldwide destinations using Galileo, Amadeus or Sabre as appropriate. This may involve the booking of nett fares and planning complex itineraries.
- Providing advice on visa requirements and arranging visas as appropriate.
- Take ownership and responsibility for all client queries handled until successfully concluded.
- Ensure that all fare rules, regulations and conditions are given correctly with a full explanation.
- Ensure that valid alternatives are offered to all clients.
- Respond to and perform re-issues and recalculations in accordance with clients changing needs.
Business Travel Consultant Skills & Experience required
- Extensive Business Travel/Industry (e.g. Marine Travel, Leisure Travel) Experience
- Working knowledge or a major CRS such as Amadeus, Galileo, Sabre or Worldspan
- Exceptional fare knowledge
- First class Customer Service
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