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Fire And Security Service Engineer

Technical Resources Ltd

Uxbridge

On-site

GBP 28,000 - 42,000

28 days ago

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Job summary

Join a forward-thinking company as a Fire and Security Service Engineer, where you will be instrumental in maintaining and servicing critical systems. This role offers the opportunity to engage with customers directly, ensuring their safety and satisfaction through exceptional service. You'll be part of a dynamic team, contributing to a culture of excellence and continuous improvement. With a competitive salary and an array of perks including a vehicle, commission, and mental health support, this is a fantastic opportunity to advance your career in a vital sector. If you are passionate about technology and customer service, this role is perfect for you.

Benefits

Vehicle

Commission

Pension

Mental Health Support Scheme

Birthday Holiday

Qualifications

  • Technical background in electrical/electronic industry is essential.
  • Good knowledge of Fire and Security Systems is required.

Responsibilities

  • Maintain Fire & Security Systems in the assigned area.
  • Respond to service calls and plan site visits effectively.

Skills

Customer Service

Organizational Skills

Technical Knowledge in Fire and Security Systems

Electrical/Electronic Background

Tools

Gent

Notifier

Kentec

Ziton

Advanced

Morley

C-Tec

Protec

Galaxy

Texecom

Scantronic

Menvier

Risco

Hikvision

Dahua

Bosch

Generic Analogue Systems

Paxton

PAC

Salto

Job description

Role: Fire and Security Service Engineer

Location: Uxbridge

Salary: £28,000 - £42,000 per annum + vehicle + commission + pension + mental health support scheme + birthday holiday

Technical Resources are recruiting for a Fire and Security Service Engineer in Uxbridge. The successful Engineer will contribute to the team and will strive to deliver world class customer service and will be rewarded for doing so.

Responsibilities:
  1. Maintain Fire & Security Systems in your assigned area.
  2. Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
  3. Plan and respond to routine and re-active call visits in your area.
  4. Maintain effective communication with customers when planning site visits.
  5. Maintain your stock levels with support from the Stores team.
  6. Attend training sessions as and when required.
  7. Attend Engineering team meetings as and when required.
  8. Identify any personal training and development needs to help you provide the best possible customer service.
  9. Systems used are: Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec. Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco. CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems. Access Control: Paxton, PAC, Salto.
Experience and Certifications Required:
  1. Technical background in the electrical / electronic industry.
  2. Good all round knowledge of Fire and Security Systems.
  3. Experience of front line customer contact preferred.
  4. Excellent organisational skills.
  5. Professional and presentable at all times.
  6. Be able to deliver exceptional customer service.
  7. ACE - Attitude, Commitment & Effort key to progression.

Please apply with an up-to-date CV for more information.

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