Fines officer (AO)

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer - Liverpool Crown and Magistrates Court
Contract: Until 31/01/25 with a possibility of extending
Working Hours: Monday to Friday, Office Hours (37 hours per week)
Hourly Rate: £11.59/hr for the first 12 weeks, £11.88 after this period

Job Description:
We are currently seeking an organised, motivated Fines Officer to support the admin team based at Liverpool Crown and Magistrates Court. As a Fines Officer you will provide general admin support to the team and will need to possess excellent communication skills. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; processing court orders, claims and fines; communicating with the Judiciary, Magistrates and other court staff and handling face to face and telephone enquiries from court users. You will liaise with internal and external stakeholders such as defendants, police and solicitors daily. Ideal candidates will have a passion to help people, have a great can-do attitude and enjoy working as part of a busy team.

Requirements:
" Strong administrative skills with proficiency in Microsoft Office, including Word and Excel
" Excellent communication skills, both written and verbal.
" The ability to handle challenging calls
" Attention to detail and ability to prioritise workload
" Accurate data inputting skills with a good attention to spelling and grammar

Application Process:
If you are interested in this position, please apply online with your CV in Word format

Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Looking to recruit? Find the perfect hire

Want a career at Brook Street? Join our team