Financial Lines - Claims Handler

ENGINEERINGUK; London; Hybrid; GBP 80,000 - 100,000

Job description

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Let's care for tomorrow.

Your ambitions. Your dreams. Your tomorrow

Whether it's aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for a Financial Lines - Claims Handler, based in London.

Your Team

Allianz is committed to delivering on our claims promise. At Allianz Commercial, we are committed to delivering a superior claims experience to our customers: before, during, and after a loss.

The Impact You Will Have

Reporting to the Claims Team Leader, you will manage all standard claim types, ensuring they are handled within authority limits and in compliance with Allianz Commercial Standards. Collaborate with third-party providers to deliver cost-effective solutions, high-quality service, and maintain strong relationships with brokers and clients.

Some of your specific responsibilities could include:

• Maintain accurate claims records, manage claim systems, and support credit control with Underwriting/Accounts.
• Investigate and settle standard claims, including coverage evaluation and determining appropriate reserving levels.
• Direct external service providers (e.g., loss adjusters) and assist with audits or new business claims procedures.
• Proactively review and report on loss trends, prepare management reports, and refer cases beyond authority with proper documentation.
• Collaborate with underwriting, market management, and operations teams.
• Build and maintain strong relationships with brokers, clients, and other stakeholders, ensuring adherence to Allianz Commercial Claims Standards.

What You'll Bring to the Role

• A degree in Economics, Law, or a related field is preferred, though relevant experience will also be considered.
• Demonstrated experience in claims handling, with knowledge of Lines of Business (LoB) products, portfolios, and technical expertise in specific areas.
• A solid understanding of regional and local insurance markets, including competitor landscapes.
• Strong communication skills, with the ability to clearly and effectively convey ideas and messages in both written and verbal formats.
• Excellent analytical skills, including the ability to gather information from diverse sources, analyze data thoroughly, and draw well-reasoned conclusions.

What's in it for you?

Let's care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let's care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let's care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered.

Let's care for life's twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let's care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive, and sustainable, we care for the tomorrows of our people, our industry, and our clients.

Care to join us?
Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects, and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation, or any other protected characteristic. Diversity of thinking is an important part of our culture.

People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email [e-mail].

Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.