Finance Professional

Rent Recovery Support Officer
Woodford Green
Contract
£18.33 per hour PAYE

Our client is looking for an experienced Rent Recovery Support Officer.

Responsibilities:

1. Maximise rent recovery from customers in Temporary Accommodation and in Council Housing in accordance with rent recovery procedures.
2. Contact tenants in a timely, systematic way to vigorously pursue their rent arrears and respond to any enquiries from contacts within the specified time.
3. Carry out transactional and administrative tasks required to achieve this.
4. Transfer customers to the 2nd Stage Rent Recovery team, Court Officers, and the Complex Case Team in accordance with rent arrears policy.
5. Maintain accurate and up-to-date records of action taken to recover income and arrears and monitor and record the impact of the actions taken.
6. Help customers manage their arrears as they move between temporary accommodation solutions.
7. Work in conjunction with all other appropriate agencies to ensure maximisation of income for both residents and the organisation.

PLEASE ONLY apply if you have the necessary skills, experience and expertise.

The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.