Finance, Benefit, & Debt Caseworker

Catch22; London; On-site; GBP 27,000 - 28,000

Job description

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our ‘3Ps’.

We achieve this in two ways: we improve lives through frontline delivery of public services, and we use our knowledge to change ‘the system’ by fixing the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Job Description

As a Financial Wellbeing Advisor within Catch22’s Justice team in London, you will play a key role in supporting ex-offenders on probation, focusing on their financial needs. Working with adult males, you’ll explore the root causes of financial hardship and help address debt, benefits, and overall financial wellbeing to build their confidence in managing finances independently.

You will manage a caseload, conducting assessments and developing action plans, while collaborating with local agencies to deliver support. You'll also assist with accessing benefits, banking services, and financial entitlements. The role is autonomous but collaborative, with opportunities to improve service quality and share innovative ideas.

About You
You’re highly organized, process-driven, and able to manage workloads efficiently. With a keen eye for detail and strong writing skills, you ensure timely and high-quality case management. Proactive and resilient, you thrive under pressure and are quick to learn, ready to tackle new challenges in a fast-paced environment.

You’ll have experience in the Criminal Justice System or working with disadvantaged people, with a passion for making a positive impact.

Qualifications

• GCSE in Maths and English, or equivalent
• Experience in the Criminal Justice System
• Proficiency in Microsoft Office

Contract: Permanent

Hours & work pattern: Full time, 38 hours per week.

Salary: £27,991.00

Location: This role involves travelling across one of the 8 Cluster areas below, to support your service users in the community when on licence. In your cover letter to the hiring manager, please specify your first preference of location:

• Romford
• Canning Town
• Ealing
• Tottenham
• Kings Cross
• Brixton
• Croydon
• Lewisham

Preferences for successful candidates will be considered but are not always guaranteed.

Screening: Successful admission to post subject to enhanced DBS check, HMPPS vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the opportunity Information Pack for more information.

Catch22 Justice requests no contact from agencies or media sales.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.