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Finance Assistant - Edinburgh - 419650

Alzheimer Scotland

City of Edinburgh

On-site

GBP 20,000 - 30,000

Part time

7 days ago
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Job summary

Join a dedicated team at a national dementia charity as a finance assistant. This part-time role focuses on supporting the processing of donations and managing communications with supporters. The ideal candidate will have strong administrative and customer service skills, along with experience in using office systems like Microsoft 365. This is a fantastic opportunity to contribute to a meaningful cause and ensure that nobody faces dementia alone. If you're a strong communicator who can manage competing priorities, we encourage you to apply and make a difference in the lives of those affected by dementia.

Qualifications

  • Experience in high volume administrative roles within complex organizations.
  • Strong customer service and communication skills are essential.

Responsibilities

  • Support processing of incoming donations to Fundraising CRM.
  • Act as first point of contact for phone calls from supporters.

Skills

Administrative Work Experience
Customer Service Skills
Communication Skills
Microsoft 365
Database Management

Tools

Raisers Edge

Job description

Contract: 1 position, Part time (21hrs)

Base: 160 Dundee Street, Edinburgh

We have an exciting opportunity to join Alzheimer Scotland as a finance assistant.

Alzheimer Scotland is Scotland's national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers, and families, we campaign for the rights of people with dementia, support vital dementia research and promote positive brain health.

We are seeking applications from individuals with demonstrable high volume administrative work experience within a complex organisation and who possess the skills to take on the tasks outlined in the job description.

The role is a transactional role with a primary focus on our voluntary income strands. The role will have involvement in supporting the ongoing processing of incoming donations from various income channels to our Fundraising CRM Raisers Edge, issuing acknowledgment correspondence and being the first point of contact for phone calls from various supporters and stakeholders; therefore, strong customer service skills are essential.

You will be a strong communicator and able to balance competing priorities. You will have experience of working with a wide range of office systems including Microsoft 365 and databases or financial systems.

If you are interested by what you have read, and have the necessary skills, experience, and ability to make a success of this role, we would be delighted to hear from you.

For a full job description, please visit our website to fill out an online application form. Applicants must complete the form on our website to be considered for this role. CV applications will not be considered.

The successful candidate for this post will be subject to a criminal check through Disclosure Scotland.

Interview date: 7 May 2025

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