Finance Application Support Analyst - D365 Specialist (6 months FTC)

We’re Landsec

We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential.

We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities.

The Role:

• You will be the face of our Data & Technology (D&T) Application support services to Landsec stakeholders, providing day-to-day support for our Finance ecosystem with primary focus on D365.
• You will proactively engage with Landsec stakeholder user groups, our Data & Technology (D&T) team and our application partners to investigate operational technical issues and requests to effect timely, quality, efficient and cost-effective resolutions for our internal stakeholders to meet the evolving business needs.
• This role plays a key part in delivering a great user experience within Service Level Agreements to meet our business objectives.

Location: This role is based in London, Victoria, and offers hybrid working, with majority of the working week in the office. We recommend discussing arrangements with the hiring manager to find the best fit for both you and the role.

The Team:

You will be joining a talented Application support team as part of our Data & Technology organisation providing high quality services to our internal business units in a collaborative and supportive team environment.

What you will be responsible for:

• Supporting the Enterprise Applications Director and wider team to deliver maintenance and continuous improvement of our internal D365 Application support service and integrated finance ecosystem support across all areas of the business within SLAs.
• Providing D365 technical expertise to deliver excellent customer service levels as part of the Application Support Team to continually improve the user experiences and meet business objectives.
• Direct engagement with stakeholders to support operational excellence and optimisation in your application area, developing a clear understanding of the platform and users’ business requirements to deliver high quality support services to our Landsec user base.
• Collaborative engagement with wider D&T stakeholders to ensure alignment of support investigations, issue and request resolutions, including root cause analysis.
• Engagement with our Business Partners to ensure services are delivered to meet the business needs and resolution SLAs.
• Contribute to the continuous improvement of our knowledge base articles.

Your skills, experience and qualifications:

Essential criteria

• Strong Financial Systems background or equivalent with proficiency in financial accounting including ledger management, budgeting & forecasting.
• Experience working in an applications production support/application development environment
• Technical knowledge of D365 architecture and environment management.
• Experience in Application configuration and implementation of finance solutions into the operational environments.
• Extensive experience supporting D365 deployments, within the property industry would be a distinct advantage.
• Experience in supporting D365 release management.
• Good knowledge and understanding of D365 FinOps design patterns and principles.
• Experience leveraging D365 data management tools.
• Experience developing and managing templates.
• Experience of designing and implementing D365 workflows.

We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.

Below are some of our core benefits, make sure to visit our My Total Reward page for more information.

• Performance based annual bonus plan

• 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special ‘My Day’ to take off for whatever you choose.

• Enhanced pension contributions – Landsec will contribute up to 10.5% subject to your contribution.

• Private medical insurance, Health Cash Plan, Life assurance and income protection.

• Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details)

• Two different share plans enabling you to share in the success you will help to build

• Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20%

And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause.

Diversity and Inclusion

At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.

We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing recruitmentqueries@landsec.com

To find out more about our approach, visit our Diversity and Inclusion page.