Finance Analyst

Finance Analyst

Posting Date: 21 Feb 2025

Function: Risk, Compliance and Assurance

Unit: Finance & Business Services

Location: Darlington (R823), Darlington, United Kingdom

If you have experience with SQL or SAS, can tell a great story with data, and possess strong financial forecasting skills, you could be perfect as our new Finance Analyst. You’ll work three days a week from a flagship office and two from home.

The Recoveries team is responsible for generating £30m in income for BT Group from multiple channels and debt types. Accurate forecasting and performance analysis against various KPIs is vital to ensure we remain on track to continually add maximum value to BT Group.

Responsibilities:

• Monthly analysis of financial performance by brand, channel, supplier, and product, considering recovery rates, costs, and debt sale income.
• Forecasting future income generated from debt recovery pre- and post-sale by brand, channel, supplier, and product.
• Building highly accurate, detailed debt sale files to comply with Debt Purchaser requirements.
• Identifying and delivering improvements to Debt Sale data files to improve accuracy and include new customer data to enhance debt sale pricing.
• Completing ad hoc analysis to identify performance issues or areas of improvement impacting debt sale processes.
• Producing team KPI dashboard to ensure an accurate story of Recoveries performance is communicated to stakeholders up to the director level.
• Maintaining effective relationships with external Debt Collections Agencies and Debt Purchasers.

Skills & Experience:

• Strong storytelling with data skills, building the case for change and communicating this to business audiences.
• Proficiency in SAS, SQL, and Excel to manipulate large volumes of data for detailed analysis.
• Knowledgeable in business strategy and the drivers of organisational performance, including financial literacy.
• Collaborative working with the wider recoveries strategy team to understand drivers of Recoveries volumes and deliver solutions to improve performance.
• Experience in analysis & interpretation of large volumes of financial performance data, preferably in the TELCO sector.

Benefits:

• 10% on target bonus.
• Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay, and 26 weeks at the statutory rate.
• Enhanced women’s health support.
• 25 days annual leave (not including bank holidays), increasing with service.
• 24/7 private virtual GP appointments for UK colleagues.
• Two weeks carer’s leave.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.

About us:

BT is part of BT Group, along with EE, Openreach, and Plusnet. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running.

We value diversity and celebrate difference. We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses.

Please apply even if your past experience doesn't align perfectly with every requirement on the Job Description; you may just be the right candidate for this or other roles in our wider team.