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Field Service Technician Automation

ZipRecruiter

Manchester

On-site

GBP 60,000 - 80,000

Full time

30+ days ago

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Job summary

Join a forward-thinking company as a Service Technician, where you'll support customers with advanced automation systems. This role involves troubleshooting mechanical and electrical systems, conducting installations, and providing comprehensive training to ensure customer satisfaction. You will travel within your assigned territory, bringing your technical expertise and excellent communication skills to enhance client relationships. With a competitive pay rate and an array of benefits, this position offers an exciting opportunity to grow in a dynamic environment while making a significant impact on customer operations.

Benefits

Major Medical and Hospitalization
Dental
Vision
401(k) Plan
Profit Sharing
Life Insurance
Long-Term Disability
12 Paid Holidays
Travel Accommodations
$200 Work Boot Voucher

Qualifications

  • Proficient in troubleshooting mechanical, hydraulic, and electrical systems.
  • Ability to analyze and repair various systems and use hand tools.

Responsibilities

  • Manage equipment installation processes and provide customer training.
  • Complete daily service reports and manage customer relations.

Skills

Troubleshooting mechanical systems
Troubleshooting electrical systems
Use of hand tools
Communication in English
Customer relations
Operation and programming training
Ability to lift up to 50 lbs

Education

4-year degree in Electronics
2-year degree with related work experience

Tools

Volt/Ohm meter
Oscilloscope
Amada applications software
Windows OS

Job description

Job Description

To support customers with (but not limited to) Amada Automation Systems including core machines in the Manchester, NH territory. This includes installation, service, operational training, networking, programming training, software training, application training.

ESSENTIAL FUNCTIONS:

  • Proficient in troubleshooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
  • Able to precisely follow layout drawings and blueprints used in the installation of equipment.
  • Complete status (service) reports on a daily basis and expense reports on a weekly basis.
  • The ability to communicate in English.
  • Excellent customer relations and follow-through.
  • Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, and stooping.
  • Operation, applications, software, and part programming capabilities, and customer training of such.
  • Use of Amada applications software used in line control and part programming.
  • Regular travel within assigned territories.
  • Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

  • The ability to communicate in Spanish.

REPORTING RELATIONSHIP:
Reports to Regional Service Manager

KNOWLEDGE:
A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience.

SKILLS:

  • Ability to analyze and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
  • Ability to use hand tools, Volt/Ohm meter, and Oscilloscope.
  • Working knowledge of computers and Windows OS.
  • Ability to read and interpret mechanical and electrical drawings.
  • Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

  • Routine travel within assigned territories with occasional overnight stays.
  • Territory - Manchester, NH.

PAY RATE: $27.00 - $30.00/HR

BENEFITS:

  • Major Medical and Hospitalization
  • Pharmacy
  • Dental
  • Vision
  • 401(k) Plan
  • Profit Sharing
  • Life Insurance
  • Long-Term Disability
  • 12 Paid Holidays
  • Travel Accommodations
  • Travel/Mileage Pay
  • $200 Work Boot Voucher
  • Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily

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