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Field Service Technician

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Nuneaton

On-site

GBP 25,000 - 45,000

11 days ago

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Job summary

An established industry player is seeking a skilled Field Service Technician to join their dynamic team. This role involves servicing and maintaining electric powered trucks and handling equipment while providing exceptional customer support during field visits. Ideal candidates will have a strong electrical and mechanical engineering background, with the ability to troubleshoot and diagnose issues effectively. This position offers a flexible working environment with opportunities for advancement and a competitive salary package. If you are looking for a long-term role in a growing company that values your expertise, this opportunity is perfect for you.

Benefits

Workplace Pension

25 Holidays + Bank Holidays

Death in Service

Mobile Phone

i-Pad

Company Vehicle

Qualifications

  • Proven field service experience with strong electrical background.
  • Ability to troubleshoot and repair technical equipment.

Responsibilities

  • Service and repair electric powered trucks and lifting equipment.
  • Provide detailed service reports and manage van stock.

Skills

Electrical Engineering

Mechanical Engineering

Troubleshooting

Customer Service

English Literacy

Education

Technical Degree or Certification

Job description

Job Description

Field Service Technician

We are looking for field engineers for our fast-growing company that will be based from our Midlands clients' sites but candidates must be prepared to work away on a regular basis. Duties include servicing, maintaining and fault diagnostics for our range of electrically powered equipment, EV Trucks and battery powered handling equipment. Must have a strong electrical background and be confident with troubleshooting and diagnosing in the field and workshop. This role is field-based, and the candidate must be able to stay away some nights when required.

We are interested in talking to engineers based in the Midlands about the role.

Job brief

This is an opportunity within our company for a professional Technician to join our team. You will be providing service, repair and customer support during field visits to deliver the desired customer service experience.

You will be required to report to our service team with the following responsibilities:

  • Service and repair of vast range of electric powered trucks and lifting equipment
  • Advanced fault finding, diagnostics
  • Provide timely and detailed service reports
  • Follow all company's procedures and protocols
  • Van stock management
  • Cooperate with technical team and share information across the organisation
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • LOLER & Thorough examinations
  • Build positive relationships with customers

Requirements

  • Proven field service experience
  • Electrical Biased
  • Extensive experience in Mechanical Engineering, Auto Electrical Engineering including a wide range of equipment such as material handling, lifting products and electric trucks.
  • Ability to troubleshoot, test, repair and service technical equipment
  • English literacy
  • Ability to work flexible hours
  • Ability to work away from home when required
  • Full and clean driving licence
  • Technical degree or certification
  • Experience and knowledge of both AC and DC motors

Salary is negotiable depending on the right individual. This is an excellent opportunity with a good earning potential and potential for advancement.

THE PERSON

The role would suit an experienced person who has come from a busy environment, such as the forklift industry. The ability to multi-task and work on your own initiative will be key. Organisation, attention to detail and a professional attitude is very important. This is a long-term role and would suit someone who is not prone to "job hopping" and is looking for a long-term position.

Must be willing to undertake a CRB check and have a clean driving licence with no history of alcohol-related endorsements.

THE COMPANY

A diverse privately held company based in Oldham. They specialise in the sale, service and hire of niche electric trucks and vehicles as well as specialist materials handling equipment. Established in 2000, they are currently looking to strengthen the service offering and enhance the service experience of our customers.

Package

Salary (negotiable)

Workplace pension

25 Holidays + Bank Holidays (under review)

Death in Service

Mobile Phone

i-Pad

Company Vehicle

DCS Recruitment and all associated companies are committed to creating a working environment where everyone is treated fairly, regardless of race, gender, age, disability, or belief.

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