Field Service Technician

-; Greater London; On-site; USD 30,000 - 60,000

Job description

JOB DESCRIPTION

PRIMARY DUTIES & RESPONSIBILITIES:

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Remove and re-install mobile rig components.
• Repair of mobile rig components.
• Use hand tools and be able to correctly setup and operate applicable shop machines.
• Communicate field failures and feedback reports to the appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Comply with all NOV Company and HSE policies and procedures.
• Operate lifting equipment/machinery relevant to movement of materials within Service process.
• Assure that results of work meet company quality standards.
• Perform other duties as assigned.
• Utilize safe work habits.

EDUCATION & EXPERIENCE QUALIFICATIONS:

• 2-5 years experience in field service required.
• Pneumatic/ electrical/ hydraulic repair and troubleshooting experience required.
• Heavy equipment assembly experience, preferred.
• Stick/Mig welding operations.
• Oxy/acetylene cutting knowledge basic preferred.

JOB REQUIREMENTS:

• High School Diploma or GED equivalent preferred.
• Ability to pass a drug screen & background check.
• Must have a valid driver's license & clean driving record.
  • Must obtain NOV approved driver status and maintain active status.
• Overtime will be required - must be willing & able to work nights, weekend, and on-call 24/7.
• Travel to customers locations will be required at times.
• Work at any time - even during adverse weather conditions such as heat & cold outdoors.
• Must be able to kneel & crawl into tight areas as needed.
• Must be able to work at heights up to 120' feet as required.
• Lifting weights up to 50 lbs. regularly.
• Must possess basic computer skills - email, filing of field reports, expenses.
• Strong communication skills with Supervisor and other team members.
• Able to work well in a team environment as well as self-directed when working independently.
• Standing, Walking, Bending/Stooping, Push/Pull, and Repetitive Movement up to 12 hours daily.

COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $142 per pay period (bi-weekly).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• All regular full-time employees receive up to 11 paid holidays per year.