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Field Service Manager

CSC Recruitment

London

On-site

GBP 50,000

Full time

23 days ago

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Job summary

An established industry player is seeking a dynamic Field Service Manager to oversee property maintenance and ensure exceptional customer service. This role involves leading a skilled team, analyzing defects, and engaging with customers to resolve issues efficiently. The successful candidate will thrive in a fast-paced environment and contribute to the company's reputation for high-quality developments. With opportunities for career growth and a supportive work culture, this position is perfect for those passionate about delivering excellence in property management.

Benefits

Competitive salary
Comprehensive benefits package
Career development opportunities
Supportive working environment

Qualifications

  • Proven experience in property maintenance or construction.
  • Strong leadership and people management skills.

Responsibilities

  • Investigate and analyze property defects for prompt resolution.
  • Lead and manage a team to deliver high standards of workmanship.
  • Conduct regular inspections to ensure quality standards are met.

Skills

Leadership
Customer Service
Problem Solving
Communication
Team Management
Construction Knowledge

Job description

Are you a dynamic and customer-focused professional with a strong background in property maintenance or construction? Do you have experience managing teams and resolving defects efficiently? If so, we have an exciting opportunity for you!

I am recruiting for a leading property developer based in West London, renowned for delivering high-quality homes and developments. As a Field Service Manager, you will play a critical role in ensuring customers receive exceptional aftercare and service.

Responsibilities
  • Defect Analysis: Investigate and analyse property defects, ensuring root causes are identified and resolved promptly.
  • Team Management: Lead and manage a team of skilled operatives, providing clear direction and support to deliver high standards of workmanship.
  • Customer Engagement: Act as the face of the company, meeting customers to address concerns and ensuring their satisfaction with the resolution process.
  • Operational Oversight: Plan and prioritise tasks effectively, balancing customer needs with operational efficiency.
  • Quality Control: Conduct regular inspections to ensure all work meets our quality standards and complies with regulations.
Company Benefits
  • Competitive salary of £50,000 per annum.
  • Comprehensive benefits package, including bonuses, pension, and vehicle allowance.
  • Career development opportunities within a growing and reputable company.
  • A supportive and collaborative working environment.

If you’re passionate about delivering excellence and thrive in a fast-paced, customer-centric role, we’d love to hear from you.

Candidate Requirements
  • Proven experience in a similar role, preferably within property development or a related industry.
  • Strong leadership and people management skills.
  • Excellent communication and interpersonal abilities.
  • A proactive problem solver with a focus on customer satisfaction.
  • Knowledge of construction processes, materials, and defect rectification.
  • Full UK driving licence (essential).
Application Information

Field Service Manager / Defects Manager / Quality Assurance Manager
Location: West London and Surrounding Areas

Give us a call on 02070027878 or drop an email to james.goskie@cscrecruitment.co.uk and we can arrange a time that is good for you. If you decide after our conversation that you are happy where you are, then we absolutely understand.

Apply now

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