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Field Service Engineer - Norfolk

Tunstall Healthcare (UK)

Norwich

Remote

GBP 25,000 - 35,000

Full time

Yesterday
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Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their dynamic team. This remote role, covering Norfolk, involves providing top-notch repair and maintenance services for a range of health and care technology products. The ideal candidate will possess strong electrical and electronic skills, along with a passion for customer service, particularly when working with vulnerable populations. You'll have the chance to work in a supportive environment that values diversity and inclusion, while also enjoying perks like a company vehicle and development opportunities. If you're ready to make a difference, this is the perfect opportunity for you.

Benefits

Company vehicle
Fuel card
Overtime opportunities
Enhanced maternity/paternity benefit
Company phone
Uniform
Tools
Up to 9% combined pension contribution
Free eye tests
Retail discounts

Qualifications

  • Proven experience as a Field Engineer with electrical/electronic expertise.
  • Ability to maintain/test products like Emergency Lights and Fire Systems.

Responsibilities

  • Provide repair and maintenance services for various products.
  • Demonstrate exceptional customer relations and interpersonal skills.

Skills

Electrical/Electronic qualification (NVQ Level 2)
Full Category B UK driving license
Experience of testing Fire Systems
Strong communication skills
Problem solving skills
Team working skills
Time management skills
Ability to work at heights
Experience with elderly or vulnerable

Education

NVQ Level 2 in Electrical/Electronic

Tools

Company vehicle
Tools

Job description

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover Norfolk.


A bit about us:

Tunstall is a market-leading health and care technology provider. We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.


At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step, from our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.


What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.


The Ideal candidate:

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems and a variety of our electrical/electronic products. Any experience of working within a field-based role would be desirable, but not essential.


Key skills and experience:

  • An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
  • Full Category B UK driving license (for manual vehicles).
  • Experience of testing Fire Systems.
  • Strong communicator with excellent interpersonal skills.
  • Good problem solving and analytical skills.
  • Able to demonstrate effective team working.
  • Effective time management & planning skills.
  • Comfortable working at heights and/or in confined dusty spaces.
  • Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.


What we offer:

  • Company vehicle.
  • Fuel card.
  • Overtime opportunities.
  • Enhanced maternity/paternity benefit.
  • Company phone.
  • Uniform.
  • Tools.
  • Up to 9% combined pension contribution.
  • Free eye tests.
  • Retail discounts.
  • A warm and welcoming team environment.
  • Development and a chance to build a rewarding career.
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