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Field Service Engineer ATM / IT

ZipRecruiter

Newcastle upon Tyne

On-site

GBP 80,000 - 100,000

Full time

28 days ago

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Job summary

An established industry player is seeking skilled Field Service Engineers to maintain and service ATM and IT equipment. This role offers a dynamic work environment with competitive pay and the opportunity for contract extension based on performance. You will be responsible for first-line maintenance tasks, ensuring customer satisfaction through excellent service. If you thrive in a fast-paced setting and have a knack for technical problem-solving, this position is perfect for you. Join a team that values your expertise and offers you the tools you need to succeed.

Benefits

Van Provided
Fuel Card
Stock Provided
Competitive Pay
Opportunity for Contract Extension

Qualifications

  • Experience in field service or technical roles, particularly with ATMs and EPOS.
  • Strong communication skills and ability to work independently.

Responsibilities

  • Perform maintenance tasks on ATM machines and handle hardware issues.
  • Service up to 5 calls per day and manage equipment effectively.

Skills

Customer Service Skills
Technical Problem Solving
Flexibility for Weekend Shifts

Education

Full UK Driving License
Clear DBS

Tools

ATM Machines
EPOS Machines
Field Service Van

Job description

Job Description

Job Title: Field Service Engineer ATM / IT
Location: Newcastle
Contract Duration: Minimum 2-month contract with potential extension to 3-4 months
Salary: £160 pay Inside IR35
Overtime Hourly Rate: £18.83 per hour
Working Hours: Monday to Friday (On-call weekends may apply)
Working Day: 8.5 hours per day, 30 minute unpaid lunch

About the Role:

We are currently seeking experienced IT / ATM Field Service Engineers to join our team.

Key Responsibilities:
  1. Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls.
  2. Handle hardware issues related to terminals and printers.
  3. Service up to 5 calls per day.
  4. Van and fuel card provided.
Requirements:
  1. Previous experience in field service or similar technical roles such as Electrotechnical, ATM, and EPOS machines.
  2. Excellent customer service and communication skills.
  3. Ability to work independently and follow established processes.
  4. Must be flexible for weekend on-call shifts if required.
  5. Full UK driving license.
  6. Clear DBS.
What We Offer:
  1. Competitive pay: £160 per day / £18.83 per hour.
  2. Van, fuel card, and stock provided.
  3. Working in a fast-paced, dynamic environment.
  4. Opportunity for contract extension based on performance.
How to Apply:

Please submit your CV to the Concept team, or give a call.

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