Field Service Engineer

Austin Fraser; Ilford; On-site; GBP 25,000 - 45,000

Job description

This is an exciting opportunity to join a market leading supplier in the professional coffee machines industry, as a Field Service Engineer, covering the ILFORD areas.

Due to ongoing expansion and growth plans, they are looking to expand their Field Service Engineering team within and around the ILFORD areas.

Job Description

The main responsibility of the field service engineer role is to install, service, and repair traditional and automatic coffee machines to our high standards and to accurately record all work conducted to ensure it can be invoiced as required to the customer.

The Role

1. Installing and setting up coffee equipment on customers' premises.
2. Conducting the demonstration of our equipment.
3. Attending customers' sites to carry out routine servicing.
4. Accurately administering installation, service, and repair activities through company systems.
5. Support the efficient organisation of work routines for employees within the team.
6. Effectively manage time to meet deadlines.
7. Consistently deliver superior customer service throughout.

Experience Required

1. Must have previous electrical and mechanical experience.
2. Ability to show initiative and adapt to frequently changing requirements.
3. Excellent attention to detail.
4. Ability to follow company procedures and client specifications accurately and safely.
5. Ability to work to deadlines and manage time effectively.
6. A willingness to learn and attend training.

Benefits

1. Excellent salary and career progression - investing in training and development to help employees reach their full potential.
2. Door-to-door pay.
3. 30 days paid holiday per annum.
4. Overtime payments for weekday and weekend work.
5. Working 1 in 4 weekends.
6. Full product training.
7. Company van (available for private use).
8. Plus specialist tools and full company uniform.

This position offers an exciting opportunity for professionals looking to advance their careers.