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Field Representative

Novax Recruitment Ltd

Portsmouth

On-site

GBP 27,000

Full time

30+ days ago

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Join a leading debt recovery agency as a Field Representative, where you will engage directly with clients to deliver essential services. This role involves visiting customer premises, gathering data, and negotiating payment arrangements, offering a unique opportunity to make a real impact in the industry. With a competitive salary, bonuses, and a company car, this position promises job security and career growth in a supportive environment. If you are proactive, possess excellent communication skills, and are ready to take on challenges both indoors and outdoors, this role is perfect for you.

Company car

Monthly incentive payment scheme

28 days holiday

Employee Assistance Scheme

Annual Salary Reviews

Birthday vouchers

Full clean UK Driving License is required.
Experience in debt negotiation or customer service is desirable.

Visit customer premises to gather data and perform functions related to gas and electricity.
Negotiate payment arrangements and execute necessary documentation.

Debt negotiation

Customer service

Conflict resolution

Decision making

Communication skills

Job Title: Field Representative

Location: Portsmouth

Salary: £26,500 + Bonuses + Company Car

The Role

Act as a representative of the Client to deliver a range of services that are required by various utility companies. The core activity focuses on visiting the premises of the client's customers and performing the following functions relating to their gas and electricity supply.

Gaining additional Customer Data. E.g. Meter Reads, Vulnerabilities etc.
Conduct PDV visits in line with specific client requirements
Negotiate payment arrangements
Execution of documentation to secure payment to the client.
Execution of Warrants to secure payment / access to deliver resolution.

The Company

They are the best performing debt recovery agency in the UK, so you will be joining an Industry leader, who can offer long term job security, an excellent pay and benefits package and future career development opportunities too.

The Salary and Benefits Package

£26,500 basic salary
Company car available for personal use
Monthly incentive payment scheme
28 days holiday (including b/h rising 1 day each year)
Employee Assistance Scheme
Annual Salary Reviews
Vouchers on your birthday each year

Candidate Requirements

Full clean UK Driving License
Working hours 8am - 5:30pm Monday to Thursday, Friday 8am - 5:00pm.
Previous experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential.
Be prepared to work alone or as a team, indoors and outdoors
Excellent standard of spoken English
Ability to make quick decisions/judgements

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