Field Operations Engineer

Job Description

DEKA Research & Development is seeking a highly flexible and multi-talented Field Operations Engineer for our Field Team. This individual must be willing to travel up to 50%. Field Operations are high stakes, fast-paced, customer-facing ventures that require quick thinking and professionalism under pressure. In this role, you will interface with multidisciplinary teams to develop software and hardware in robotic solutions across the country. It is crucial to be self-motivated to learn and adapt.

How you will make an impact as a Field Operations Engineer team member:

• Develop software and hardware:
  • Write unit tests for robotic and medical device software.
  • Design and build manufacturing and inspection hardware.
  • Solve path-planning and localization problems for robotics.
  • Develop AI tools for product inspection.
  • Collaborate on new robotics, medical devices, and experimental solutions.
• Deployment and Installation:
  • Install, configure, and calibrate robotic systems at client sites.
  • Set up associated infrastructure, such as docking stations, network connections, and charging systems.
• System Testing and Validation:
  • Perform field testing to validate the performance, connectivity, and functionality of robotic systems.
  • Troubleshoot and resolve hardware or software issues encountered during operations.
  • Conduct pre-deployment evaluations, including network and cellular signal strength tests.
• Operational Support:
  • Monitor robotic systems during field operations, ensuring adherence to safety and performance standards.
  • Train on-site personnel in basic robot operation, troubleshooting, and maintenance.
  • Collect and analyze operational data to recommend system improvements.

To be successful in this role as a Field Operations Engineer, you will need the following requirements:

• Must have a Bachelor’s degree in Mechanical, Electrical, or Computer Engineering with ME/EE skillset.
• Willing and able to travel up to 50% of the time, including some evenings and weekends.
• 2+ years of experience in a Field Service or Testing Engineer role.
• Experience with Python, Bash, or C++ is a plus.
• Experience with Linux is a plus.
• Troubleshooting skills in Windows and Linux networking is a plus.
• Soldering and electronics troubleshooting is a plus.
• Willingness to learn and develop new skills.
• Must have strong attention to detail.
• Must have strong verbal and written communication skills.
• Hands-on mechanical experience is a plus.