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Field Agent - Debt Recovery

Novax Recruitment Ltd

Sheffield

On-site

GBP 27,000

Full time

10 days ago

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Job summary

Join an industry-leading debt recovery agency as a Field Agent in Sheffield, where you'll enjoy a perfect work-life balance. In this role, you'll represent clients, visiting customer premises to gather essential data, negotiate payments, and ensure effective resolution of issues. With a competitive salary of £26,500, bonuses, and a company car for personal use, this position offers long-term job security and excellent benefits, including annual salary reviews and holiday incentives. If you're looking for a rewarding career with opportunities for growth, this is the perfect role for you.

Benefits

Company car
Monthly incentive payments
28 days holiday
Employee Assistance Scheme
Annual Salary Reviews
Birthday vouchers

Qualifications

  • Experience in debt negotiation or customer service is desirable but not essential.
  • Ability to work independently or as part of a team.

Responsibilities

  • Visit clients' premises to collect data related to gas and electricity supply.
  • Negotiate payment arrangements and execute necessary documentation.

Skills

Debt negotiation
Customer service
Conflict resolution
Decision making
Communication skills

Education

Full clean UK Driving License

Job description

Job Title: Field Agent - Debt Recovery

Location: Sheffield

Salary: £26,500 + Bonuses + Company Car

A job with the perfect work-life / home-life balance!

The Role

Act as a representative of the Client to deliver a range of services that are required by various utility companies. The core activity focuses on visiting the premises of the client's customers and performing the following functions relating to their gas and electricity supply.

  • Gaining additional Customer Data. E.g. Meter Reads, Vulnerabilities etc.
  • Conduct PDV visits in line with specific client requirements
  • Negotiate payment arrangements
  • Execution of documentation to secure payment to the client.
  • Execution of Warrants to secure payment / access to deliver resolution.

The Company

They are the best performing debt recovery agency in the UK, so you will be joining an Industry leader, who can offer long term job security, an excellent pay and benefits package and future career development opportunities too.

The Salary and Benefits Package

  • £26,500 basic salary
  • Company car available for personal use
  • Monthly incentive payment scheme
  • 28 days holiday (including b/h rising 1 day each year)
  • Employee Assistance Scheme
  • Annual Salary Reviews
  • Vouchers on your birthday each year

Candidate Requirements

  • Full clean UK Driving License
  • Working hours 8am - 5:30pm Monday to Thursday, Friday 8am - 5:00pm.
  • Previous experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential.
  • Be prepared to work alone or as a team, indoors and outdoors
  • Excellent standard of spoken English
  • Ability to make quick decisions/judgements
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