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Field Agent - Debt Recovery
Novax Recruitment Ltd
Bradford
On-site
GBP 27,000
Full time
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Job summary
Join a leading debt recovery agency as a Field Agent, where you will represent clients by visiting customers to gather essential data and negotiate payment arrangements. This role offers a perfect work-life balance with a competitive salary, bonuses, and a company car for personal use. Enjoy a comprehensive benefits package including annual salary reviews, holiday entitlement, and birthday vouchers. Be part of a supportive team that values your contributions and offers opportunities for career development in a secure and thriving environment.
Benefits
Qualifications
- Full clean UK Driving License required.
- Experience in debt negotiation or customer service is desirable.
Responsibilities
- Visit clients' premises to gather data and negotiate payments.
- Conduct PDV visits and execute documentation for payment security.
Skills
Job description
Job Title: Field Agent - Debt Recovery
Location: Leeds
Salary: £26,500 + Bonuses + Company Car
A job with the perfect work-life / home-life balance!
The Role
Act as a representative of the Client to deliver a range of services that are required by various utility companies. The core activity focuses on visiting the premises of the client's customers and performing the following functions relating to their gas and electricity supply.
- Gaining additional Customer Data. E.g. Meter Reads, Vulnerabilities etc.
- Conduct PDV visits in line with specific client requirements
- Negotiate payment arrangements
- Execution of documentation to secure payment to the client.
- Execution of Warrants to secure payment / access to deliver resolution.
The Company
They are the best performing debt recovery agency in the UK, so you will be joining an Industry leader, who can offer long term job security, an excellent pay and benefits package and future career development opportunities too.
The Salary and Benefits Package
- £26,500 basic salary
- Company car available for personal use
- Monthly incentive payment scheme
- 28 days holiday (including b/h rising 1 day each year)
- Employee Assistance Scheme
- Annual Salary Reviews
- Vouchers on your birthday each year
Candidate Requirements
- Full clean UK Driving License
- Working hours 8am - 5:30pm Monday to Thursday, Friday 8am - 5:00pm.
- Previous experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential.
- Be prepared to work alone or as a team, indoors and outdoors
- Excellent standard of spoken English
- Ability to make quick decisions/judgements
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