Family Time Supervisor (7712)

Norfolk County Council; Norwich; On-site; GBP 25,000 - 28,000; Full time

Job description

Family Time Supervisor | 7712 | Permanent Contract | 37 Hours Per Week | £25,584 to £27,269 Per Annum | Grade E | Norwich

An exciting opportunity has arisen to be part of the Family Time service in Norwich to join our team as a Family Time Supervisor.

As a Family Time Supervisor, you will be customer focused and will facilitate and supervise court ordered family time between looked after children and their families. We are seeking people who can take the time to listen and connect whilst working alongside our practitioners to support Vital Signs for Children.

Skills Required

• Excellent ICT skills, including Word
• Excellent customer service and communication skills
• Good organisational skills
• Fantastic team working
• Ability to work to tight deadlines
• Cultural awareness
• Professional conduct and ability to manage sensitive information
• Friendly, approachable, empathic and non-judgemental

This post involves working closely with children and is subject to an Enhanced Disclosure application to the Disclosure and Barring Service and will be subject to six months' probation. Full training will be provided and you will be supported by an experienced, friendly, knowledgeable and established team.

You are required to travel as part of your duties, the majority of which will involve lone working with children, young people and families in their homes and community. You will be responsible for your own travel arrangements, and these must be carried out in the most effective and efficient way to perform your job. You may also be required to transport children and babies in your own vehicle.

Your application will be assessed against the essential and desirable criteria stated in the job description and person specification. If you are successfully shortlisted, you will be asked to attend an interview.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
• ‘Norfolk Rewards’ our employee discounts programme
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution
• Access to our tax efficient car lease scheme for greener travel
• A payment if you refer someone you know to a hard to fill job

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 16 April 2025

All other applicants closing date: 23 April 2025

About Us

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities to provide the people of Norfolk with excellent services.