Family Support Worker

At Barnardo's, our purpose is to transform the lives of the UK's most vulnerable children and our vision is to realise Thomas Barnardo's dream of a world where no child is turned away from the help that they need.

Would you like to be involved in this unique opportunity to support Children and Young People? We are recruiting a Family Support Worker to join Monmouthshire Families Together.

Monmouthshire Families Together is a service created in partnership between Barnardo's and Monmouthshire County Council. Families Together are dedicated to working with families where they have a child living with them who is subject to a Care Order where the case is held by the Monmouthshire Local Authority Social Work teams. All of our referrals are provided by the child or young person's case-holding Social Worker.

The team has experience of working with children and their families within Child Protection, with children who are Looked After, court proceedings, education and fostering and are experienced in delivering interventions in childhood trauma, domestic abuse, attachments and many parenting interventions. Families Together also have their own Therapy Team who are able to provide advice and support to you. This support may simply need to be a conversation or it may be felt that you would benefit from some face-to-face therapeutic intervention.

We work with families that have a child in their care under the auspices of a Care Order – whether that be children placed with parents under Care Planning, Placement and Case Review (Wales) Regulations, or kinship foster carers. We provide direct work interventions to progress care plans to discharge of Care Orders and/or applications for Special Guardianship Orders (SGOs). We provide quality assessments to consider whether discharge of care orders and/or if a Special Guardianship Order (SGO) is a viable option in order to best meet the needs of the child. We also provide an Active Offer of Support to all known SGO carers in the Monmouthshire area till a child is 18.

Additional Information:

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our job role, as outlined above and in the Job Description/Personal Specification. Experience can be from previous employment, education, training, volunteering etc.

This permanent full-time post is dependent on continued funding being made available through our partnership with Monmouthshire County Council - funding is currently confirmed until 31st March 2026.

Do you need more information?

If you have any questions, please contact nadiacapel@monmouthshire.gov.uk.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata.
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme.
• A host of family friendly leave options including company Maternity, Paternity and Adoption pay; together with all family additional leave options.
• Service related sick pay from day 1.
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution.
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
• Cycle to work scheme.
• Interest free season ticket loans.
• Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal.
• 20% discount at Barnardo's stores.
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support.
• Access to Barnardo's Learning and Development offer.

*T&C's apply based on contract.

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values