Family Caseworker

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Sector: Charity and Not for Profit

Role: Supervisor

Contract Type: Permanent

Hours: Full Time

We have an exciting opportunity for a Homicide Family Caseworker to join our team. The team you will be joining within the Homicide Service covers the North West and Wales. This position is for the Merseyside area also covering Cheshire and North Wales, working 37.5 hours a week and applicants should live within one of these areas.

Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?

Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?

If yes, then we'd love to hear from you.

County/Borough: Merseyside

Office location: Home Based

Full time/Part time: Full time

Hours per week: 37.5

Work schedule: Monday to Friday 9am-5pm

Basic Salary: 28,050 per annum

Allowances: Home Working

Contract type: Permanent

DBS required? Enhanced

Police vetting required? No

Closing Date: 14/05/2025

Ref No: 6102

What we offer:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.

You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.

Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.

As a trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.

You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.

Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.

You will need:

• Understanding of the impact of crime on victims.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• A successful track record of building effective working relationships across internal and external stakeholders

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Company

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds.

To find out more about what equality, diversity and inclusion means at Victim Support visit our dedicated equality, diversity and inclusion page where you can access our EDI policy, EDI strategy and information about our staff and volunteer EDI networks.

Each year we have around 300 job opportunities in England and Wales, in both frontline offices and supporting areas. In frontline jobs you work directly with victims, witnesses and volunteers. In supporting jobs, you work in areas such as bid writing, policy and research, fundraising, communications, information systems, human resources and finance.

Our people are motivated by team work, our values and our vision. We strive to deliver the best services to the community while you build your career with us. We offer a range of benefits, a flexible working environment, and opportunities for training and development.

If you have any questions about our current vacancies or would like to receive any of our documents in an alternative format, please email recruitment@victimsupport.org.uk.

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