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Facilities Supervisor

14Forty

Slough

On-site

GBP 25,000 - 35,000

28 days ago

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Job summary

Join an established industry player as a Facilities Supervisor, where you'll ensure smooth operations and deliver exceptional customer service. This exciting role offers the opportunity to grow your career in a supportive environment that values individuality and rewards hard work. You'll be responsible for managing the mail room, addressing customer inquiries, and maintaining high standards of service. With a comprehensive benefits package and a commitment to employee development, this position is perfect for someone looking to make a meaningful impact in a dynamic workplace. Bring your passion for service and creativity to this rewarding role!

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access

Travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards

Wellness and exercise classes

Qualifications

  • Passionate about delivering excellent customer service and support.
  • Exceptional interpersonal skills with high professionalism.

Responsibilities

  • Provide a warm welcome to employees and manage customer inquiries.
  • Maintain cleanliness and organization in the mail room and facilities.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Project Management

Problem Solving

Job description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

We're currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of the operations in 14Forty on a full time basis, contracted to 40 hours per week.

As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift pattern will be:

  • Mon: Full-time (Days)
  • Tues: Full-time (Days)
  • Weds: Full-time (Days)
  • Thurs: Full-time (Days)
  • Fri: Full-time (Days)
  • Sat:
  • Sun:

Could you bring your spark to 14Forty? Here's what you need to know before applying:

Your key responsibilities may include:

  • To be polite, professional and friendly at all times with customers, clients and colleagues
  • Providing a warm and informative welcome to Cadent employees and introducing them to the area and its facilities
  • You will be extremely customer focused and be able to deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times
  • You will manage the mail room and associated areas to ensure a high standard is maintained in relation to; cleanliness, maintenance and snagging, equipment and stationery and training and support for all customers
  • Detail-oriented and able to forecast what will be needed for the weeks ahead
  • You will demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
  • Answers questions regarding the site FM services
  • Directly works with all on site teams for consistent service and addressing issues
  • To assist in all additional support services where applicable if correct training has been provided and verified, liaising with customer liaison team

Our ideal Facilities Supervisor will:

  • Is passionate about delivering excellent customer service and support services to our clients and customers
  • Acts with honesty and integrity
  • Creative and experimental in order to introduce new ideas to prospective clients
  • Exceptional interpersonal skills both in person and by phone, with high professionalism and excellent written and spoken English
  • High expectations for quality and an eye for detail
  • High standard of personal presentation
  • Ability to manage multiple projects and work assignments
  • Ability to accomplish projects with little supervision
  • Takes the opportunity to continuously learn and grow

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0303/74785006/52721231/SU #14Forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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