Facilities Operations Manager - Portering

Facilities Operations Manager - Portering

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Are you an operational manager with credible experience? Do you have experience of managing large soft FM services? Are you looking to join the NHS as an Operations Manager in a forward-thinking division? If so, we have an exciting opportunity for you.

We are recruiting to a role in the Management team in the Division of Estates & Facilities. Reporting to the General Manager - Facilities, the post holder will play a pivotal role in setting the direction of the portering, linen, post & stores services within Facilities. The postholder will have overall responsibility for the services, consisting of circa 100 people and over £2 million budget.

Our ideal candidate would be an experienced front of house/people manager from industries such as Soft FM, Retail, Hospitality, Hotels or Warehousing.

Main duties of the job

On a day-to-day basis, duties may include:

• Provide an operational leadership and management role for services liaising closely with the Facilities Operations Manager & Senior Operations Managers.
• Being responsible for managing identified trust contracts in respect to portering services and ensures they are maintained to meet service need and are managed within budget.
• Lead on service development, improvement and modernisation within their areas.
• Working collaboratively with Nursing, Departmental Service Leads and Infection Control teams in relation to the delivery of the portering & linen services.

The ideal candidate will:

• Be educated to degree level or possess relevant qualifications with significant experience in a senior facilities role.
• Be a confident leader with excellent communication skills, with an interest in developing people to reach business goals in different service areas.
• Have significant experience in budget management.
• Have demonstrable experience in managing large staff groups in complex services.

In return, you will receive:

• Access to an industry-leading pension scheme where your employer pays in 20.6%!
• A raft of national and local discount schemes for shopping, holidays, insurance etc.
• An opportunity to know that your work makes a difference in creating a sustainable, efficient healthcare system.
• An environment that encourages development, recognises success and is excited by change.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.

As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description attached to this vacancy.

Person Specification

Knowledge and Experience

• Knowledge of business analysis of performance information, and working within a range of targets.
• Management experience at senior level minimum of 5 years.
• Significant experience of budgetary management.
• Knowledge of working in the NHS.

Qualifications

• Educated to degree level or Level 6 or equivalent experience in a service industry.
• Health and Safety IOSH.

Skills

• Ability to gain co-operation from NHS staff at various levels of the organisation for the effective development of the service.
• Proven ability to analyse and resolve complex issues.
• Excellent communication and interpersonal skills with the ability to communicate effectively and appropriately both written and verbally.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary: £46,148 to £52,809 a year pro rata + on-call.