Facilities Officer

West Sussex County Council; England; On-site; GBP 26,000 - 28,000; Full time

Job description

We are looking for a Facilities Officer to join our Facilities Management Service.

The Facilities Management team diligently oversees a diverse portfolio of properties. This dedicated service offers vital support and guidance to service managers, encompassing essential areas such as office waste disposal, grounds maintenance, accommodation management, and the provision of crucial technical advice.

If you have a proven track record in working in Building or Facilities Management, possess outstanding communication skills, and have the ability to foresee challenges and make well-informed decisions—especially in the face of major emergencies—we would love to hear from you!

Salary: £26,409 to £27,711 per annum

Contract Type: Permanent

Working Pattern: Full-time (37 hours per week)

Location: Clapham Depot, Clapham Common, Clapham, Worthing BN13 3UR

Interview Date: Thursday 22 May 2025

The role is a mobile one, covering a wide area, and you will be required to travel daily between sites.

Regular attendance at your base location will also be necessary, and there will be occasional requirements to manoeuvre heavy furniture, work outside, and attend emergency calls in inclement weather. On occasion, you may be required to work evenings and/or weekends to maintain essential building services and security. Final arrangements will be confirmed with the successful candidate.

You will need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. A van and tools will be provided for use during the working day.

About the job

As a Facilities Officer, you will be an integral part of a dedicated team, working to manage maintenance and compliance at County Council buildings, all while ensuring a safe and welcoming environment for both staff and customers.

Our work in the Facilities Management (FM) brings a unique experience each day, filled with unexpected challenges and rewards! There are several key responsibilities that are likely to be integral to this role, including:

• Responsible for the effective and efficient delivery of a range of essential Facilities and Building Management Services, primarily provided by contractors, while implementing regulations that directly affect the health and safety of building occupants and visitors.
• Connect regularly with the Area Facilities Manager to thoughtfully identify daily, weekly, and monthly priorities, ensuring that our targets are met.
• Support Site Responsible Managers (SRMs) in identifying, describing, and logging all property issues, including building defects and soft FM challenges such as grounds maintenance and cleaning.
• Mentor, instruct, and passionately coach the junior members of the FM team and our dedicated building occupier colleagues on the vital aspects of the Facilities Management service provision, fostering an environment of up-skilling and meaningful knowledge transfer.
• Ensure that administrative duties are carried out and/or overseen with care to guarantee all operational and statutory records are maintained promptly, and that helpdesk issues are being effectively addressed.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

Required experience and skills

• A Full UK Driving Licence.
• Demonstrable experience in practical building-related skills such as carpentry, DIY projects, and plumbing.
• Experience working in a role related to Building and Facilities Management Services.
• Strong communication and interpersonal skills to offer clear and concise advice and guidance to a diverse range of customers.
• Experience in mentoring, coaching, and providing skills-based training to colleagues.
• NVQ in a Building Services or Facilities Management related discipline or equivalent qualification or experience.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Rewards and Benefits

As an employer, we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance, and are rewarded for the work they do.

You will benefit from 25 days annual leave, rising to 28 days after 5 years' service, plus the opportunity to buy additional leave and an excellent local government pension scheme.

A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers, and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.

For more information about the wide variety of benefits you can take advantage of, please visit our Rewards and Benefits page.

Further information

The reference number for this role is EIE01398.

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and the experience you can bring to the role. Please ensure that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download it again.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This post is subject to right to work within the UK, enhanced Disclosure and Barring Service (DBS) check, satisfactory references, and a health check.

Equity, inclusion, and accessibility are very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran, or are a care leaver. More information can be found on our application help page.