Facilities Manager

This is a great opportunity to make a difference across the West Yorkshire Group (Hardcastle Crags, East Riddlesden Hall, Marsden Moor).

Our visitor numbers are highest on Saturdays and Sundays, and so you'll be required to work several weekend days per month.

What it's like to work here

Reporting into the Visitor Operations & Experience Manager, you'll be managing the Facilities Coordinators, Facilities Assistants, General Cleaners, and a small but amazing team of Facilities volunteers across the group. Leading on the delivery of all cleaning, maintenance, and compliance in our historically significant buildings, you'll be organised, have a positive can-do attitude, be a great people manager, and care about high presentational standards.

Your time will be split across the sites, weighted more towards East Riddlesden Hall and Hardcastle Crags than Marsden Moor (which has fewer buildings or an indoor visitor offer to support).

What you'll be doing

You'll be leading the Facilities Coordinators and Assistants to ensure that you are optimising their time and prioritising reactive and proactive works across the West Yorkshire group. Alongside this, you'll be meeting with the Facilities Volunteers to engage with them and delegate the daily tasks from the cleaning and maintenance schedule. There may be contractors/suppliers on site that you'll meet with to exchange information in order for them to operate safely e.g. pest controllers, decorators, builders, delivery drivers. To plan for future projects and ensure compliance always, you will undertake desk-based planning which will involve risk assessments, incident reporting etc. You'll be raising purchase orders or placing orders for services as well as dealing with visitor enquiries or first aid incidents - we'd ask you to join one of our first aid training courses to become part of our on-site first aid team.

You'll also be part of our Duty Management team rota - making sure that the property is set up to operate smoothly and safely throughout the day, dealing with any incidents, all the way through to end of day checks and locking up/alarming our buildings. You'll not be on site on your own, and there is always the wider West Yorkshire leadership team to call on should you need advice.

We're looking to recruit someone who can evidence the ability to be technically dynamic, have a great attitude to learning, and feels comfortable problem-solving. You'll be given training throughout your induction, and ongoing support following this.

Who we're looking for

We'd love to hear from you if you're:

• experienced in managing facilities, or supervising, and looking to develop your career
• keenly interested in looking after buildings and assets to a high standard
• skilled in managing relations with contractors
• focused on detail, especially to do with health and safety and compliance
• knowledgeable of environmental and climate initiatives
• able to manage large maintenance budgets and make sure projects run smoothly

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest, and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places