Facilities Manager

We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.

People are our greatest asset, and we offer a competitive package to retain and attract the best talent.

In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.

Work-life balance and flexibility is a key focus area for us. We’re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.

About the Opportunity

We are recruiting for a Facilities Manager. You'll provide day-to-day management of facility services and activities, as well as providing hands-on support. This position is responsible for facility operations, including upkeep, and office-related health, safety, security, and sustainability reporting into the Operations Delivery Director. You will also provide primary leadership and support to Facilities staff within Energy Engineering and Technical Solutions administered locations.

There are four office locations (Knutsford, Newcastle, Gloucester and Dorchester), with the main office location being agreed based on successful applicant. Travel is expected on a monthly basis to at least one of the other office locations. Key responsibilities:

• Guidance and direction as required to facilities support individuals, as a Facilities Manager.
• Ensure that the offices are provided with the equipment, supplies, and services necessary for daily operations.
• Partner with local office Operating Business leadership on office-related issues, and attend meetings as required.
• Manage office overhead budget and monitor the financial reports to ensure accuracy. Provide input to annual business planning as it relates to the local office. Ensure all required Real Estate Operations (REO) Finance reporting and reviews are completed. Timely communication on any significant variance to plan and necessary accruals or entries.
• Process invoices and charges related to local facility management, ensuring proper coding according to REO expenditure and capitalisation guidelines. Generate purchase requests, approve invoices, or gather bids when needed for Facilities requirements or changes, as required to support local admin.
• Support local personnel with building management and local vendors or service providers as appropriate. Manage any landlord, maintenance, or janitorial issues. Responding to requests for service or repair.
• Review and understand local office lease and associated terms and requirements (treat as confidential documents). Ensure all Real Estate related documents (including any landlord notices) are submitted to Lease Database Team.
• Utilization reporting.
• Ad-hoc support in terms of assisting in new starter induction (orientation) related to Health, Safety, and Environmental requirements. Provide information on local office.
• Support Health, Safety, and Environment with local office tasks including support for specific local plans. Assist with ergonomics requests, as needed.
• Assist Global Security and Resilience, including ensuring the security of the physical office space in accordance with security guidelines, communication regarding emergencies, etc. Support local office Business Continuity Plan.
• Support office sustainability tasks and reporting, ensuring the generation of Office Sustainability Plan (and Office Environmental Action Plan, if applicable).
• Upkeep of all Facilities data for the local office in alignment with global requirements, including floor plans, health and safety information, office utilization, vendor performance, responses to team inquiries, Track Record, Work Location pages and space booking tools.
• Ownership of First Aiders/Fire Wardens training and HSE requirements.
• Support to company audits as required.
• Participate in the hiring and training of new facilities staff, serve in both the interview and integration processes.
• May support cross-functional teams or projects, or small remote locations as needed.

Cross Business Engagements:

• Local Facilities team members.
• Local Office Leaders.
• Operational Delivery Director.
• Office Operations Manager.
• Regional Financial Analyst.
• Real Estate Operations Director.
• Local office networks (part of our Global Employee Networks).
• Local suppliers or contractors.
• Property or building management.

Skills and Qualifications:

• Strives to create a positive employee experience within Facilities team and local office.
• Adherence to budget and financial expectations.
• Effective operation of office in line with REO guidelines, any issues that arise are resolved efficiently.
• Good working relationships with office leadership and Property Management and/or Landlord.
• Office is organised, clean, professional in appearance, and is well-maintained.
• Up-to-date with key corporate and REO communications and training.
• If supervisor: completion of all required supervisory tasks. Deliver timely training and information, demonstrate ability to lead and to motivate local office teams to achieve common goals.

Our Culture

Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.

We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.

We partner with VERCIDA to help us attract and retain diverse talent. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team.