Facilities Manager

Equans is looking for a Facilities Manager to join our team in Sidcup on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary bonus and benefits package.

The role holder will be responsible for all aspects of TFM service delivery at the site.

Lead the engagement with building users groups and employee forums to understand perceptions of performance of the services and how the services could be better tailored to the client for the future. In addition to this will also be the responsibility of the delivery of Additional Works that are identified as a result of our delivery.

Liaising with the Customer, on-site Teams, internal Equans departments/teams and Sub-Contractors to ensure the TFM contract at site level is delivered within the terms of the contract. This role will have an emphasis on customer service and will be point of contact for all site related activity, making sure the service is delivered and compliant with company procedures.

Normal office hours, Monday to Friday

Site based role

What will you deliver?

• Responsible for all PPM programme's to deliver full scope of services within SLA / Additional Works WIP to be completed on time and on budget
• Responsible for all corrective and reactive works to be correctly recorded within the company's asset management system
• Responsible to ensure that teams operate in a time/cost effective manner
• Act as escalation for all emergencies
• Ensure that tasks are carried out in a safe manner via completing site audits/visits
• Ensuring that disruption to the client's premises is kept to a minimum during activities within Scope
• Maintaining good strong relationships with the customer and all internal stakeholders
• Ensure that quality is monitored via completing site audits/visits
• Complete and provide accurate monthly reporting to Equans senior management/client
• Complete and provide accurate daily reporting to Equans senior management/client
• Attend Client meetings as required
• Monitoring and control costs associated with all tasks
• Escalate any major issues appropriately
• Manage the recruitment, retention, motivation and development of the team
• Manages performance of team against clear objectives and expectations
• Ensure all training requirements of the team are met and recorded
• Contributes to budget planning and reviews financial performance against budget

What can we offer you?

On offer is a competitive salary bonus and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Have a good understanding of Facilities Contracts, Contract Variations, Additional work opportunities, Risk Management and general management tools (RAG reports, SWOT reports, etc ) to assist in a successful contract delivery.
• Good communication skills, both written and verbal
• Excellent customer service skills
• Good planning and organisation skills and the ability to prioritise own workload efficiently
• Organisation skills, take a proactive approach to work and demonstrate good time management, working to deadlines and adhering to set procedures
• Strong delegation and support skills
• Team player capable for leading and focusing team members to achieve their objectives.
• Strong IT skills (Word, Excel, Outlook, CAFM Systems)
• Good report writing skills
• Hold a full UK Driving licence
• Knowledge of key legislation relating to the delivery of FM services

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans' 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR).

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.