Facilities Coordinator

Facilities Coordinator

• Location: East Central London
• Job Type: Full-time (7am-4pm and 9am-6pm rotated weekly)
• Salary: 28,000- 32,500

We are seeking a proactive and dedicated Facilities Coordinator to join our team. This role involves providing comprehensive facilities management services to ensure efficient operations and a comfortable environment for staff and visitors. You will support the Regional Senior Facilities Coordinator in managing relationships with stakeholders, service providers, and in implementing service improvements.

Day-to-day of the role:

• Assist in managing and coordinating a wide range of facilities services including cleaning, security, parking, and waste management.
• Support the monitoring and auditing of service providers to ensure compliance with quality management systems.
• Engage in regular facility inspections and coordinate necessary repairs and maintenance.
• Manage office equipment, stationery supplies, and coordinate meeting room setups.
• Ensure compliance with health and safety regulations and maintain emergency systems and procedures.
• Collaborate with service providers to explore opportunities for service improvement and innovation.
• Handle budgeting responsibilities alongside the Regional Senior Facilities Coordinator to ensure cost-effective operations.
• Conduct spot checks and detailed audits to ensure that service level agreements (SLAs) are being met.
• Supervise and audit the cleaning and maintenance services to ensure all areas meet the required standards.
• Manage and monitor the performance of vending and catering services, ensuring all teapoints are stocked and maintained.
• Oversee document management including mailroom operations and secure document shredding.

Required Skills & Qualifications:

• Minimum of 2 years' experience in a facilities management role, preferably within a corporate environment.
• Strong understanding of supplier and subcontractor management, including performance monitoring.
• Proficient in using PC software such as Word, Excel, and Outlook.
• Excellent communication skills, both verbal and written, and the ability to manage multiple tasks efficiently.
• Proven customer service skills and the ability to work flexibly and respond to emergencies as needed.
• Knowledge of health and safety standards and legislation relevant to facilities management.
• Demonstrated ability to supervise, manage, and motivate contractors and suppliers.
• Diplomatic and customer-focused approach with the ability to manage expectations and deliver against agreed targets.
• Experience in budget management and cost control.
• Ability to perform under pressure and handle emergency situations effectively.

Benefits:

• Competitive salary package.
• Opportunities for professional development and training.
• Dynamic and supportive work environment.
• Comprehensive health and wellness programs.
• 25 days + Bank Holidays.
• Employee Assistance Program.
• 4 x Annual Salary for Employee Life Assurance.
• 4 x Team away days/meals per year.

To apply for the Facilities Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.