Facilities Assistant

Grade F - £30,213 (London Framework) per annum

Contracted Hours: Full time 37 hours per week

Contract Type: 12 Month Fixed Term or Secondment Opportunity

Location: Office-based at 2 Redman Place, London, E20 1JQ

Closing date: Monday 6th January 2025 at 11.59pm

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.

Why this could be a great role for you…

You will be joining a small facilities functional team where everyone is happy to offer support and answer questions, and your opinion will be valued. Your focus will be supporting the day to day running of the facilities function within our London head office, including:

• Managing the Facilities South mailbox.
• Pro-actively ensuring high standards of customer service for colleagues in the London office.
• Support the multi-regional facilities helpdesk and maintain the facilities helpdesk system.
• Face to face contact with internal and external stakeholders.
• Manage the booking and set up of meeting rooms.
• Opportunity to network with other offices across CQC.

You'll work closely with a variety of people in the business to arrive at the best solution, immediately seeing the impact of your work, and getting feedback directly from users. Your efforts and ideas will really matter to us. You'll do a job that really matters to you. We'll reward you with varied, interesting and exciting work - with the freedom to grow and experiment, offering opportunities to work on projects and try new things and ideas.

What we can offer you...

Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32.5 days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All of our Homeworkers are also kitted out with everything they need to comfortably work from home.

We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

What you will bring…

You’ll have good organisational skills with the ability to prioritise, re-prioritise and meet work deadlines without close supervision, manage own performance and workload.

You’ll have experience of working as part of a team and building relationships at all levels with internal and external stakeholders, with excellent oral and written communication skills ensuring all information is recorded accurately. You will have excellent IT skills in the use of Microsoft packages.

In the assistant role you should have experience of working in a facilities management environment; there will be a requirement to do significant manual work; lifting paper, managing deliveries of office supplies etc.

• Waste in line with organisational guidelines.
• Have the appropriate knowledge, skills and experience to actively promote diversity and equality of opportunity, treat everyone with dignity and respect and avoid unlawful discrimination.

To access the full Job Description, please click the link below:

Facilities Assistant JD

For an informal discussion or further information on the role, please contact Alan Williams, Workplace & Facilities Manager at Alan.Williams@cqc.org.uk

Individual adjustments...

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: recruitment@cqc.org.uk

Note for internal candidates:

As this is a secondment/fixed term opportunity it is important that you read our recruitment and selection policy relating to secondments and you must discuss your application with your line manager before applying. Your line manager will need to consider the implications of the release, agree whether you can be released for a specific time and that the secondment represents a development opportunity/meets business needs.

Note for external candidates:

CQC are currently working through an organisational transformation programme which includes the creation of a new target operating model. This role is offered as a fixed term contract as part of the transition process to that new model. For further information on this please visit this link.

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

Our Values

Excellence – Meeting our challenge to be a high-performing organisation

Caring – Treating everyone with dignity and respect

Integrity – Demonstrating our passion for ‘doing the right thing’

Teamwork – Enabling us to be the best we can