F&F Brand Team Manager - York Extra

ENGINEERINGUK; York; On-site; GBP 60,000 - 80,000

Job description

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Sector: Retail and Wholesale
Role: Manager
Contract Type: Variable Hours, Part Time

About the role

Availability Window
Days From time To time
Mon 09:00:00 18:00:00
Tue 11:00:00 20:00:00
Thu 10:00:00 19:00:00
Fri 08:00:00 17:00:00
Sat 09:00:00 18:00:00

As F&F Brand Manager, you will have several years of fashion experience including visual merchandising, customer service and team management. You will have an eye for detail ensuring your department is upholding to the highest operational standards for our customers. You will be familiar with the fast-paced environment of clothing retail and can deliver results under pressure.

As F&F Brand Manager, you will take a lead role in driving the F&F business forward in your store responsible for launching trade events, weekly sales, your team leader as well as a team of dedicated colleagues and managing day to day operations.

You will be responsible for

• First and foremost the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines, at all times.
• Responsible for recruitment of the F&F team ensuring candidates have retail experience and a flair for fashion.
• Conduct annual performance reviews across your team, providing clear and actionable feedback and delivering constructive criticism to increase capability and improve performance.
• Building capability across the team from Team Leader to Colleague to cover holidays, sickness and absence.
• You will drive the F&F performance forward and have a thorough understanding of your store's performance ensuring profitability is maximised and sales targets are regularly reached, if not overachieved.
• Being the F&F expert and champion in store, delivering the practical actions to make improvements where necessary.
• Managing the staffing schedules across F&F ensuring the right people are in the right place in accordance with our F&F Operating Model and trade plan within the allocated payroll budget.
• Oversee the end to end F&F operation, managing the stock from backdoor to shopfloor.
• Managing and motivating the team to deliver on key metrics to support the operation including RFID routines, availability, delivery schedules and stock routines.
• Conducting a daily floor walk outlining the tasks to be completed for the day by the team.
• Ensuring all trade events, promotions, sale and range changes are delivered to the moment of certainty in accordance with the corporate guidelines.
• Maintain outstanding visual merchandising standards and a welcoming store atmosphere in line with the visual merchandising guidelines set out in your VM guide.
• Have a commercial mind-set, knowing your customers and local community, to advertise and regularly change lead ins to entice customers onto the F&F department.
• Making sure F&F is always clean, tidy and well-presented and merchandised to the F&F standards.
• Ensuring all Point of Sale is launched to the moment of certainty and impactful across the department for key events, promotions and rotated accordingly.
• Deliver exceptional customer service, ensuring consistent high levels of customer satisfaction.
• All colleagues reporting into you are trained in all F&F best practices, processes and ways of working to maximise productivity across the department.
• Delivering communication to the team, ensuring they are kept well informed, motivated to succeed and understand the value they bring to achieving improvements with the change plan.
• Maintain awareness of market trends in the retail industry.
• Building relationships, providing feedback and sharing future opportunities with your Area Manager as well as Head Office colleagues.

You will need

• Impeccable visual merchandising standards.
• A great communicator.
• Attention to detail and creative flair.
• Effective leadership with the ability to motivate others.
• The ability to prioritise workload and delegate tasks accordingly.
• Well-developed commercial awareness.
• The ability to work well under pressure and solve problems.
• Highly organised and great time management.
• Building relationships with colleagues, customers and leadership.
• Results driven and sales oriented.

What's in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
• Uniform provided and policies to support you for all of life's moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.