F&B Operations Manager

Fairmont St Andrews are looking for an experienced F&B Operations Manager to assist the Director of F&B with managing the smooth operation of all Outlets, while ensuring that all areas maintain Fairmont Hotels & Resorts Standards.

A little more about what you will be doing:

• To take responsibility for the checking of schedules, incentives for Food and Beverage Sales, and training.
• To ensure that the standards of service are adhered to and exceeded on each shift.
• To attend to all guest requests, being constantly aware of anticipating guests needs.
• Keep records of purchase orders and expenses.
• Manage staff recruitment alongside of the Talent & Culture department.
• Attends to complaints concerning food and beverage services.
• To reorder stock as and when required.
• Maintain records of stock levels and financial transactions.
• To audit stock.
• Adhere to and be trained in liquor laws and regulations.
• Assess and review customer satisfaction and preferences.
• To oversee any problems that arise.
• Observe workplace hygiene, occupational health and safety, and security procedures.
• Responsible for keeping payroll in line with revenues.
• Responsible for P & L preparation for Food & Beverage areas.
• Responsible for monthly forecasting and reporting to accounting on F&B areas.

Qualifications:

• Similar experience in a five-star Hotel is preferred.
• Must be eligible to live and work in the UK.

Additional Information:

• Competitive salary.
• Staff shuttle service to/from St Andrews.
• Complimentary staff canteen.
• 50% off dining in our Food and Beverage outlets.
• Employee rates for Spa treatments and green fees.
• Access to gym and pool services.
• Growth opportunities.
• On-the-job training.
• Regular social events.