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F & B Assistant, Malmaison, Cheltenham

Malmaison

Cheltenham

On-site

GBP 20,000 - 30,000

30+ days ago

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Job summary

Join a vibrant and dynamic team at a forward-thinking hotel brand where your passion for food and beverage can truly shine. As a Food and Beverage Assistant, you'll engage with guests, delivering exceptional service and creating unforgettable experiences. This role offers a pathway to career progression within the hospitality industry, with opportunities for internal development and training. Enjoy a range of perks including discounted stays, high street discounts, and a fully funded apprenticeship program to help you grow your skills. If you're ready to make a difference and be part of something special, this is the perfect opportunity for you.

Benefits

Discounted Staff Room Rates

Friends and Family Room Rate

35% off dining

Fully funded Apprenticeship

High Street Discounts

Cycle to Work Scheme

Healthcare Cash Plans

Referral Schemes

Complimentary Stays on Anniversaries

Employee Assistance Programme

Qualifications

  • Experience in customer service within the hospitality industry is preferred.
  • Knowledge of food and beverage operations is essential.

Responsibilities

  • Provide exceptional service to guests in the bar and brasserie.
  • Assist in creating memorable experiences for guests.

Skills

Customer Service

Food and Beverage Knowledge

Communication Skills

Teamwork

Education

High School Diploma

Hospitality Management Degree

Tools

Point of Sale (POS) Systems

Wagestream

Job description

F & B Assistant, Malmaison, Cheltenham

Rate of Pay / Hours

Type of Contract

Location

Great Minds Drink Alike… Why not get paid for doing what you love, get loads of perks and benefits, learn new skills and make a career for life with Malmaison?

Malmaison offers something different to the usual hotel bar and our guests expect a high standard of banter, knowledge and entertainment when grabbing a drink whether it be a quick one (or two) after work, before a night out or as part of the wider F&B experience.

You as Food and Beverage Assistant will be a hands-on operator who, using your knowledge and experience, will provide exceptional service to our guests in the bar and brasserie of the hotel.

Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of?

We create memories that our guests never forget. This could be the next step for you into an F&B Supervisor position – we actively encourage internal development and progression. Onwards and upwards.


In addition to competitive rates of pay we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded Apprenticeship programmes that support you in developing your career.
  • High Street Discounts on a range of high street shops, experiences, holidays and much more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!).
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
  • We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year-round.
  • We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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