Experience Designer

Experience Designer

London

£58,000 – £63,000 + benefits

Flexible working (2 days in the office per week)

Our client

Over the past few years, we’ve scaled the global Customer Experience Team (a hybrid startup-consultancy) in one of the world’s most powerful brands. The team encompasses Product, Strategy, Design, Analytics and Implementation. They design and deliver experiences for customers – connecting the customer’s devices with the brand and world around them.

With over 150,000 employees spread across almost 200 countries, our client has innovation at their core and is proud to be building products and services that leave a positive and sustainable impact on society, the environment and in education.

They are an organisation that enrich lives with a cross-functional, international environment built upon transparency and empathy. With almost 40 nationalities in the UK HQ, they embrace diversity and encourage applications from mixed backgrounds, genders, nationalities, ages and lifestyles – seeking to learn from these different perspectives.

The role

The Experience Design team partners with markets across the world to build brand experiences that respond to customer needs in a rapidly evolving industry. The aim is to provide customer-centric, differentiated and valuable experiences across multiple channels and touchpoints.

Research, design and prototyping are important parts of the discovery and development process. We’re looking for an Experience Designer to help the team craft digital customer experiences with a focus on technology and prototyping.

What will this involve?

• Collaborate with cross-functional teams to drive initiatives forward using design thinking.
• Create UX / UI designs for cross-platform experiences (across both web and mobile).
• Create prototypes that solve problems using high fidelity design tools.
• Support the design of components and features for a global enterprise-level web platform.
• Support with production design specs and assets for developers.
• Support with development and visual QA / feedback.
• Work with the wider team to help define new product opportunities, problems & goals, articulate business value and design user flows & journeys to create seamless customer experiences.

We would like you to have

• End to end digital design for web and mobile, including supporting development teams with design specs.
• Collaborated with development teams to discuss and decide on design / front-end execution.
• Experience using design tools such as Figma, Sketch, Miro and Adobe Creative Suite.
• Worked with a design system in the past.
• Experience working on design components for a global web enterprise platform.
• Nice to have – experience with Webflow, HTML, CSS, JS and an enterprise scale CMS.

The perks

• The chance to develop your career with a global, multicultural team working on a fascinating customer experience transformation programme.
• A flexible working environment and the ability to work from home / flexible hours.
• Private healthcare and private dental insurance.
• Competitive pension, 26 days holiday (excluding bank holidays).
• Car lease scheme, season ticket loan and cycle to work schemes.

Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.