Executive Partner - CMO Advisory

What makes Gartner a GREAT fit for you?

When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

When you join Gartner for Chief Marketing Executives (CME), you’ll set your career on track for outstanding achievement with a company that knows no limits. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Gartner Executive CME Partners serve as trusted advisors to our members (clients) who are CMOs or SVPs of Marketing from Global 1000 organizations and government agencies.

About this role:

The Executive Partner (EP) role is to serve as a trusted advisor to our senior-most marketing executive clients and deliver exceptional value by orchestrating the full capability of Gartner (research, analyst engagements, events and peer networking) to help each member-client define and exceed their specific enterprise goals.

What you’ll do:

Relationship Management

• The EP manages multiple senior executive member relationships and participates in account planning with Client Service Managers and Account Executives.
• The EP actively participates in all phases of the member lifecycle: on-boarding, relationship management, delivery, review and renewal.
• The EP performs annual virtual or onsite workshops for client members and leads CMO/SVP Marketing breakout sessions during annual Marketing Forums.
• Host, facilitate, and/or participate in periodic member activities, including working sessions to develop strategy, peer roundtables, sessions and client meetings at annual conferences, and virtual webinars.

Success is defined by:

• Executing a smooth hand-off from the sales team
• Regularly engaging the member in a substantive manner
• Partnering with Sales, Research and Service to delight the client
• Accurately identifying and documenting the member’s Mission Critical Priorities
• Developing and managing an engagement (value) plan for each client
• Participating (with Sales and client service managers) in quarterly account reviews
• Preparing value-added on-site engagements and member meetings
• Operational rigor in maintaining client activity in our CRM and scheduling systems

Sales and Marketing Support

The EP is responsible for member retention and for contributing to growth through support of sales in prospect cultivation, account planning/development and value demonstration activities delivered through proof-of-concept (POC) engagements.

Research Support

The EP supports research activities, such as facilitating member participation in research studies or case panels. The EP will leverage research and provide member feedback. The EP works with research analysts to review, refine, and deliver CMO/SVP Marketing relevant research.

Program Delivery

• Work with members to further their levels of Marketing maturity through delivery of research, peer networking, and coaching.
• Critique client strategies, guide clients in building their organizations, and assist in developing Marketing strategies, establishing priorities, and planning for implementation around key Marketing initiatives.
• Establish and maintain working relationships with various internal groups to create a comprehensive, well-designed sustainable set of key deliverables for clients.
• Direct and facilitate member peer group calls and/or meetings.

Content Development and Management

• Participate in presentations, panels and workshops.
• Participate in relevant research communities to keep topic area knowledge current and share member experiences with analysts.
• Lead and participate in local events and roundtables.

What you’ll need:

Subject Matter Expertise

• The EP must be a senior business executive and have demonstrated topic knowledge in developing and delivering overall marketing strategy, execution and performance improvement.
• The EP will be an accomplished current or former SVP, EVP of Marketing or CMO, with a broad base of expertise that has operated at a senior leadership level and driven change at all levels.

Other requirements

• A university graduate (Masters preferred) with 10+ years' experience working as an SVP, EVP or CMO or in a senior management role in a Marketing Executive level capacity; or 5+ years in the capacity with 5+ years in another Marketing Executive role.
• Preferred experience in B2C industry segments with consumer marketing focus.
• An in-depth understanding of the Marketing Function and the role of the CMO.
• Critical thinking and problem solving skills to assess member situations and provide actionable, outcome-based business advice.
• Ability to lead and manage ambiguous situations.
• Excellent interpersonal skills; with a healthy dose of humility and experience working with C level executives.
• Superior verbal and written communication skills and strong facilitation and presentation skills.
• Collaboration and team leadership.
• Strong time/project management skills.
• Up to 20% domestic travel possible.
• Consulting experience is a plus.